Business Development Manager (Hospitals) - Munster
Life Science Recruitment View all jobs
- Cork
- Permanent
- Full-time
- Responsible for the delivery of pre-set objectives on sales, activity and other metrics defined by our client.
- To conduct sales calls with customers in specialised departments in hospitals and other health care institutions.
- To conduct sales presentations to customers in a range of formats.
- To focus all activities and promotional spend on target customers as defined by our client.
- To develop and maintain good selling skills using the company adopted model, and to use these skills to maximise usage of our clients promoted products.
- To use promotional materials in an appropriate fashion to support the selling messages for our client as set out in marketing plans.
- To represent our client in a professional manner at all times in line with the company standards.
- To address day-to-day issues such as establishing the cost-effectiveness of a meeting without the need for guidance.
- Work effectively with the Sales Manager, the Sales Team & Marketing Team to maximise business potential.
- To liaise effectively with relevant third-party stakeholders to maximise commercial effectiveness. This will involve joint action planning on a regular basis.
- To proactively seek to share best practice with colleagues both in the same area team, and nationally if appropriate, and to implement best practice on own territory.
- To liaise with all employees in the same helpful and constructive manner as appropriate.
- To take the lead on the above activities if working in partnership with colleagues as needed.
- Production of a territory action plan on an annual basis whilst receiving some guidance and direction from line manager and colleagues.
- To manage promotional budget effectively, and to maximise the return on investment by ensuring value for money.
- To respond to requests from both customers, and our clients employees promptly.
- To effectively plan activities in advance, and to supply field visit forms to the line manager.
- To monitor promotional budget spend accurately, and to update the line manager at an agreed frequency.
- To monitor performance versus objectives at all times, and to update the line manager at an agreed frequency.
- To take the lead on the above activities when working with colleagues.
- To manage own time effectively and manage deadlines as appropriate without the need for management support.
- To conduct monthly analysis of sales and activity for the territory, including the interrogation of the CRM system to plan effectively.
- Maintain and develop strong product and therapy area knowledge, for all of our clients promoted products and competitors at all times as well as having a detailed understanding of the marketing strategy for those promoted products.
- To have a good understanding of the account strategy to be adopted in each account.
- To have an input in the account planning process, and to then tailor all account plans in line with the account strategy adopted for each account.
- Takes personal responsibility for the development of a number of Key Opinion Leaders (KOLs)
- Maintain an in-depth knowledge of the developing HSE. This would include knowledge of the names and positions of all the key individuals, a detailed knowledge of the HSE and Hospitals environment.
- To monitor the activities of competitors on territory and feedback on these to the line manager and marketing department on a regular basis.
- To monitor changes in HSE structure, personnel & policy and to feedback on these to the line manager and head office as appropriate.
- To proactively seek feedback from customers, colleagues and management on personal performance, and to act on development areas highlighted by their response.
- To construct a personal development plan with significant guidance from line manager and to take personal accountability for implementing this plan.
- To continuously seek to improve personal skills, knowledge and competencies in order to improve performance.
- To take part in all company training activities, and to continuously strive to excel.
- To take part in “shadow visits” to show new recruits how a role is performed.
- To take part in Development Days which are designed to support you, enhance your skills and assist in your professional growth, aiming to improve performance and outcomes
- To proactively identify personal development needs or areas for improvement in performance and to approach the line manager for support.
- Maintains the CRM System in a timely and accurate fashion and provide detailed information on account and customer activities and insights.
- Understands and uses all Company systems and business processes effectively.
- To maintain all company equipment in a good state at all times.
- To complete all company administration in a timely and accurate fashion.
- 3rd level qualification in healthcare/science (preferably)
- A proven track record in sales ideally with experience in a Hospital setting.
- Understanding of Eyecare, nutrition and probiotics a distinct advantage.
- Understanding of sales data – skills to interpret sales trends, handle collection, collation and use of data to assist in account and territory analysis/planning
- Competent PC Skills (Microsoft Excel, Word, PowerPoint) and using Business Software e.g. CRM system, expense claims, HR System.
- Ability to work autonomously, and be capable of independently generating, prioritising and handling own work.
- Has a passion for selling and a strong desire to succeed (Proven sales success track record).
- Is self-motivated with the drive to achieve territory targets.
- Is committed to professional self-development and positively adopts a continuous learning approach and applies learning’s proactively.