Restaurant Host

The Montenotte Hotel

  • Cork
  • Permanent
  • Full-time
  • 1 month ago
The Montenotte is an independent, privately-owned, luxury destination hotel situated in the heart of Cork. Built within a former 18th Century residence of a Merchant Prince, The Montenotte has a rich heritage that has been preserved throughout the years and updated with a contemporary twist, decadent detailing, and a luxurious finish. Offering guests unrivalled views of the city and harbour, The Montenotte strives to continuously innovate to create memorable experiences for guests, to surprise and savour around every corner; offering all guests the luxury to rest and play, enjoying a truly urban escape experience.The Montenotte is a proud member of the prestigious, Small Luxury Hotels of The World ™We are Certified a Great Place to Work 2025,Our Values are Passion, Ambition, Integrity, and Courage as we journey towards our Vision of being the Leading, Independent, Urban Resort Hotel in Ireland.Property summary:
  • 107 stylish guestrooms and suites and 26 self-catering Residences.
  • Landscaped Victorian sunken gardens and Woodlands that overlook the port of Cork and the city.
  • Cameo Cinema - our own private in-house 50-seater cinema offering nightly movies complimentary for all guests
  • The Gallery Suite - a private meeting and banqueting suite for up to 60 guests
  • Bellevue Spa - a luxurious award-winning spa with six treatment rooms, offering a range of rejuvenating, holistic and relaxing treatments.
  • Motion Health Club - with a 20m indoor swimming pool, sauna, steam room, jacuzzi and state-of-the-art gym with fitness
We are now looking for a Host to join the Breakfast team and our Dinner team!Main Responsibilities of Food & Beverage Hosts:
  • To welcome guests in a warm and friendly manner.
  • To ascertain their dining/lodging needs.
  • To seat guests and manage the seating chart.
  • To monitor the restaurant activity to determine seating and dining flow.
  • To respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • To perform opening and closing duties, as needed.
  • To assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • To help fellow team members and other departments wherever necessary to maintain positive working relationships.
  • To follow agreed Brand Standards for service of Food & Beverage.
  • To deal with any customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times.
  • To ensure any complaints and incidents are brought to your manager or supervisors attention at the time.
  • To ensure cleanliness levels are maintained to a high standard in the bar and restaurant.
Our #MPeople are our business!The Montenotte offers a variety on employee benefits, including:
  • World class employee changing facilities and a stylish employee restaurant Croí.
  • Bespoke Montenotte uniforms for all guest-facing employees.
  • Group discount HSF Health Plan.
  • Learning & development opportunities.
  • Career guidance & coaching.
  • Culinary apprenticeships.
  • Trainee management development programmes.
  • Internships & work placement opportunities.
  • Graduate development programmes.
  • Employee wellness programmes.
  • Trained mental health first aiders & an employee assistance programme.
  • A free meal in our employee restaurant Croí while on duty.
  • Free use of the Motion Health Club with facilities including:
  • Free weekly employee exercise class every Thursday morning.
  • Access to personal training & fitness assessments.
  • 25% discount off food in Panorama.
  • 25% discount off spa treatments at Bellevue Spa.
  • Access to the cycle to work scheme.
  • Access to the travel pass scheme.
  • Employee engagement and recognition programmes.
  • Referral reward scheme.
  • Opportunities to participate in sustainability and health & safety opportunities.
  • #MPeople events.
  • #MPeople sporting activities.
  • #Mpeople community engagement with our local community & our charity partner, Pieta.

The Montenotte Hotel