
Salesforce Business Analyst
- Naas, Co Kildare
- Permanent
- Full-time
Position Type: FT Permanent
Workplace Arrangement: #LI-HybridAbout the roleWe are looking for a Salesforce Business Analyst to join our team! This exciting role will develop and support the global Kerry Salesforce solution comprised of sales cloud, service cloud, associated managed packages and related technologies.Kerry operates a Hybrid working policy - candidates will be required to work from our offices in Naas 3 days per week.What will I be doing?
- Deliver continuous improvements to our customer facing digital platforms using Salesforce experience cloud. Engage with business functions to optimise and digitise key globally aligned business processes.
- Project manage and support digital initiatives through to our live environment.
- Build, test, deploy and document configuration across our Salesforce landscape.
- Work closely with our ICT service delivery and security teams.
- Support the business with data activities such as analytics, data mining and AI.
- Build and maintain trusted business relationships with our customers.
- Provide application support as required for BAU activities.
- Evaluate new solutions and technologies as they become available and relevant for Kerry.
- Degree in an ICT or other related discipline.
- Experience in a similar role with project management and delivery methodologies and systems.
- Ability to work with a range of stakeholders and express technical terms in a digestible fashion.
- Team player with excellent verbal, written and presentation skills.
- Logical and analytical in approach with a problem-solving attitude.
- Ability to work well under pressure with a high level of motivation.
- Salesforce certified administrator/developer experience is essential.
- Agile/Scrum methodology experience (Desirable).
- 25 days annual leave (excluding bank holidays).
- Hybrid working.
- Free onsite parking.
- Free onsite gym.
- Free shuttle bus from Sallins train station to our offices in Naas.
- Health Care Cover.
- Matched pension scheme.
- Benefits platform offering discounts and cashback on major retailers.
Posting Type: LI