Hotel Receptionist

Relais & Châteaux

Kenmare, Co Kerry
Permanent
Full-time

2 months ago

Description du poste:Main Job Duties and Responsibilities

Telephone answering and redirecting
Complete Room Reservation bookings
Complete Food & Beverage Reservation bookings
Concierge Services - Sound Local knowledge on attractions and services
Provide a Warm Welcome to our guests on their arrival to Park Hotel Kenmare
Introduce our Guests to the the hotel facilities and services.
Escort them to their room
Accurate Cashiering and Billing duties
Good Written communication completing with emails and letters
Complete Voucher requests
listen and respond to guest queries and requests both in-person and by phone
provide accurate information about local attractions and services
Communicate with Housekeeping and Maintenance to address any guest request.
Follow the Park Hotel Kenmare 5 Star Best Practices along with Realis & Chateaux 5 Star guidelines

Complimentary Healthy Meals on dutyUniformsFamily & Friends discount ratesA day off on the day after your birthday to celebrate properlyCylcle to Work schemeExcellent Training and Personal developmentPotential to gain experience in other departmentsDescription du profil:

Customer service orientation
Attention to detail and accuracy
Planning and organizing
Ability to multitask and prioritize
Professional appearance and attitude
Effective verbal and written communication skills
Ability to handle stress and stay calm under pressure
Conflict resolution skills
Decision making and judgment skills
Team work
Flexible regarding work schedules
Ability to respond appropriately to diverse customers and guest

L'entreprise:Nestled peacefully in an idyllic setting overlooking Kenmare Bay in South West Ireland the 5 star Park Hotel Kenmare, Co. Kerry is at one with nature.Dating from 1897 each of the 41 Bedrooms enjoy a spacious sitting area furnished with antiques and objects d'art while most have a full water view or private veranda.The Dining Room with its stylish Champagne Bar, acclaimed menu and service is classical in every sense of the word.Totally dedicated to resident guests this Kerry hotel has no meeting or banqueting facilities to distract the young and professional staff away from caring for residents.After a heavenly day touring the coastal roads, playing some of the world's best golf courses or surrendering to the holistic pleasures of SÁMAS, the hotels Deluxe Destination Spa, evenings can be spent watching the legends of the silver screen in The Reel Room, a 12-seat cinema showing some of the great classics nightly.From its conception SÁMAS was designed to soothe and revive the tension, stress and fatigue that fill our every day.Even in ancient Ireland they had a Gaelic word for such experiences SÁMAS, indulgence of the senses.Today you can enjoy the virtues of this bygone age in a special and quite unique place that blends healing and therapeutic traditions from the East and West with the life inspiring scenery of Kerry to revive the body, mind and soul.

Relais & Châteaux

Apply Now