Operations Supervisor (Imports & Exports)

• Lead and supervise the freight forwarding operations team, providing guidance and support to ensure smooth day-to-day operations.
• Coordinate and oversee all aspects of cargo transportation, including booking shipments, arranging transportation modes, and monitoring deliveries.
• Ensure compliance with international shipping regulations, customs requirements, and company policies.
• Collaborate with carriers, suppliers, and customs authorities to facilitate the timely and secure movement of goods.
• Address operational issues and resolve discrepancies promptly to minimize disruptions in the shipping process.
• Conduct regular performance evaluations of team members and provide training and development opportunities as needed.
• Maintain accurate records of shipments, documentation, and financial transactions in accordance with industry standards.
• Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and implement effective strategies.
• Foster collaboration and communication with other departments to optimize overall business operations and customer satisfaction.

• Proven experience in freight forwarding operations.
• Thorough understanding of international shipping regulations, customs procedures, and documentation requirements.
• Strong leadership and communication skills, with the ability to motivate and mentor team members.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in relevant software applications, such as MS Office and logistics management systems.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Logiskills Group