Client Support Advisor
- Cork
- Permanent
- Full-time
Location: Cork, IrelandAre you passionate about helping people and delivering outstanding customer service? Looking to kickstart or grow your career in the healthcare insurance industry? Our client-a leading healthcare insurance provider-is seeking a Client Support Advisor to join their dynamic Customer Service Team based in Cork!About the RoleAs a Client Support Advisor, you will be a key point of contact for customers, offering clear guidance, support, and solutions. You'll help clients navigate their healthcare insurance needs with confidence and ease. This is a fantastic opportunity to join a supportive team in a thriving sector, with plenty of room for professional growth.What You'll DoRespond to customer inquiries via phone, email, and other communication channels in a helpful and professional mannerProvide accurate information regarding healthcare insurance policies, services, and proceduresResolve client issues efficiently or escalate where necessaryMaintain detailed and accurate records using MS Word and ExcelCollaborate with your team to share knowledge and continuously improve service deliveryWhat We're Looking ForExperience: Previous experience in a customer service or client-facing role, preferably in a fast-paced environmentSkills: Strong communication and problem-solving abilities, proficiency in MS Word and ExcelAttitude: Positive, people-oriented, and dedicated to delivering excellent serviceAmbition: Eagerness to learn and grow within the healthcare insurance industryWhat's in It for You?Comprehensive training to support your successA welcoming and inclusive team cultureClear career progression opportunities within a respected healthcare insurance providerCompetitive salary and benefits packageReady to make a meaningful impact? Apply today to become a valued part of the team!