Technical Support Engineer

  • Dublin
  • Permanent
  • Full-time
  • 3 months ago
JOB TITLE: Technical Support Engineer

Location: Dublin **Apply on the website**, Ireland

Duration: 1 year Contract with possible extension

The Technical Support Engineer is the main source of technical
expertise for our team of System and Network specialists. This
position will support and troubleshoot the Dedicated Managed Hosting
environments of our customers. You will also support shared virtual
infrastructure (infinistructure, E-cloud-applications, You will report
to the Service Support Manager. The Managed Dedicated Hosting
environments of our clients include a broad range of technologies.
Required Qualifications/Skills: Be part of a highly skilled and
dedicated team to meet complex managed hosting Service Level
Agreements. Able to quickly respond to customer needs and concerns
relating to their managed hosting environment (OS, firewalling,
backup, network, etc.) and resolve complex technical problems within
short time frames. Proactive diagnostics, fault analysis and problem
solving to assure quality of service

PREFERRED QUALIFICATIONS/SKILLS:

Technical Skills Profound background in one or more of the bellow
described categories : TCP/IP Firewalling (iptables, ASA, Clavister, )
Ethernet Networking Load balancing ( CitrixNetscaler, Juniper DX, )
Linux OS (Redhat, SuSE, ) Solaris OS Windows OS Network security (IDS)
Apache, MySQL SQLServer, IIS, AD, MOM, Exchange, VMWare Storage (EMC,
Equallogic, Netapp, )

Personal Skills Able to work independently, as well as in close
cooperation with team members A fast learner Willing to be reachable
at night during approximately 7 weeks per year Willing to take
responsibility Stress-resistant Capable of thinking Internationally
Valid drivers license Language skills Excellent English and Dutch,
both spoken and written

We need : English (Good)

Type: Permanent
Payment:
Category: Others

Dublin Work

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