Assistant Floor Manager - Dublin

• You will be part of a BIG MAMMA Floor team, and you will work alongside the Restaurant Manager and General Manager.
• You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement.

• You'll support and inspire the floor team, run smooth service and be the go-to problem-solver and motivator.
• You'll actively participate in our team's recruitment, onboarding, and training. Coaching and mentorship will be your superpowers!
• You'll ensure every guest leaves saying, "WOW!" through exceptional service, an engaged team, and smooth table rotations. You'll ensure the whole experience is outstanding and issues are resolved promptly.
• You'll master the details! From knowing our wine lists to our products and food ingredients, you'll keep the operations seamless and on-point. You'll always maintain the highest standards- from correct uniforms and proper restaurant set-up to H&S compliance and the correct music. You'll be on it.
• You'll be the brand ambassadors of our values: authenticity, entrepreneurial, meritocratic, and excellent

• An experienced manager with a positive, can-do attitude that's contagious to guests and team members alike.
• You have leadership experience in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine (we like to call it amore!).
• You have strong organisational skills and the ability to oversee large teams and work well under pressure.

• A proactive team player who's eager to learn and make an impact. You are driven to exceed expectations, meet the KPIs and smash given targets.

• Permanent, full-time position
• €19 per hour
• 5 days working week with 2 days off
• Tasty staff food served family style
• Regular training & growth opportunities
• Mobility across all of our venues in Europe

Big Mamma