Plans Specialist - Share/Broker Transfers

Computershare

Dublin
Permanent
Full-time

12 days ago

Job Description:Plans Specialist - Share/Broker Transfer (Dublin, Ireland)35 Hours per week, Monday - FridayThis is a hybrid position primarily based in Dublin. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week.A role you will loveReporting to a Plans Operations Manager this role involves working on the successful delivery of all activities relating to the execution of share broker/transfers requests. This role will also involve working closely with the CISIL Plans Operations Manager and CISUK Core Processing Team to create streamlined and efficient processes for all share broker/transfer related activity.

Responsible for the structured planning, execution and monitoring of tasks and timely completion of all processes assigned to you in line with agreed SLAs.
Execution of broker transfers
Liaise with participants & brokers in relation to the execution of transfers
Management of failed transfers and break management
Management requests from participants or corporate clients
Assist the Operations Manager in building, implementing, and maintaining streamlined operational processes, identifying ongoing opportunities for process improvement and ensuring we maintain strict operational discipline with minimal deviation from these processes as the functional area grows.
Where appropriate, develop detailed documentation with respect at to all transfer related processes and in doing so ensure continued operational control and governance over these processes.
Gain and maintain strong technical knowledge of all aspects of share plan life cycle and provide expert advice and knowledge in your specialist area to the wider business and client base in this area.
Where appropriate, provide regular status updates to clients, senior management, and other stakeholders with respect to transfer activity.
Solve a wide variety of complex customer queries and system demands providing exceptionally high standards of customer service as the subject matter expert in all aspects of the share purchase lifecycle.

What will you bring to the role?

Financial services industry experience
Experience in the handling of significant transactional volume in an operational context, preferably in a complex regulatory environment.
Evidence of working on or closely with a project designed to radically overhaul processes and operational delivery is an advantage.
Strong written and verbal communication skills, able to convey and articulate ideas to a wide variety of audiences.
Passionate about customer delivery with evidence of championing and maintaining strong delivery to a large client and customer base.
Product expertise and experience across either SIP, SAYE or ESPP will be a valued attribute, although not essential
Strong personal and operational organisational skills, able to manage multiple complex activities running in parallel.

Rewards designed for youEmployee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.Save for Your Future. We will support you along your retirement savings journey.Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.Employee Discounts. We've partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.#LI-MH1#LI-HybridAbout Us:A company to be proud ofWe're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.A diverse and inclusive place to workComputershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.About the Team:We're a leading provider of employee share plans. We partner with many of the world's biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we're an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.

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