
Business Analyst – Manager/ Assistant Manager - Consulting
- Dublin
- Permanent
- Full-time
- Managing the delivery of complex projects for key clients across various industries, ensuring high-quality outputs and successfully meeting tight deadlines.
- Defining and driving projects across all stages of the project life cycle.
- Requirements elicitation and documentation: running workshops, stakeholder interviews, producing clear, structured, and comprehensive Business Requirements Documents (BRDs).
- Business case development: quantifying benefits, return on investment, cost savings and efficiency impacts.
- Process mapping and redesign: documenting “as-is” versus “to-be” processes, identifying gaps.
- Strong capability in conducting business impact assessments and producing and maintaining a requirements traceability matrix.
- Experienced in mapping end-to-end customer journeys for retail banking products such as personal loans, mortgages, and credit cards,
- Collaborate in cross-functional teams spanning multiple business units and functions.
- Supporting senior management in overseeing and executing project delivery.
- Acting as a key liaison between multi-faceted project teams to ensure seamless communication and alignment across all stakeholders.
- Facilitating workshops to define project scopes and business requirements, ensuring outcomes are documented and shared with relevant stakeholders.
- Engaging stakeholders across various disciplines to drive project momentum and success.
- Supporting and driving Business Development initiatives including the preparation of proposals and tenders for new client opportunities.
- A third level degree, with a strong academic record.
- Business Analysis certification, with a demonstrated ability to apply best practices, tools and methodologies (e.g., IIBA Certification, BCS Business Analysis Certification, Certified Business Analysis Professional, or equivalent).
- Minimum of 5-8 years of relevant experience depending on the level being applied for.
- Familiarity with Central Bank of Ireland Regulatory Landscape including the Consumer Protection Code.
- Deep understanding of retail and commercial banking products (loans, mortgages, credit cards).
- Demonstrated ability to lead and facilitate steering committee meetings, ensure alignment on project scope, and effectively capture and communicate key decisions to drive project governance and accountability.
- Strong analytical and interpersonal skills with a commitment to professional and client service excellence and developing effective working relationships.
- Strong multi-tasking abilities and the ability to meet deadlines in a dynamic environment.
- Exception written and verbal communication skills with the ability to engage with stakeholders at all levels.
- Acute attention to detail.
- The ability to balance big-picture thinking with acute attention to detail.
- A natural curiosity to explore new business opportunities.
- A creative, problem-solving mindset and initiative-driven approach.
- Experience in leading Business Development initiatives including crafting and responding to client proposals would be favourable.
- Performance based bonus scheme
- Employer Pension Contributions
- Career progression with an annual promotion cycle (dependent on eligibility)
- Professional subscriptions paid
- Health insurance group scheme discount
- Annual flu vaccination
- Onsite gym (Dublin)
- Employee assistance programme
- Fresh fruit in each office daily
- Bike to Work scheme
- Pay day breakfast
- Be Well initiative
- Travel ticket schemes
- Funded sports and social events
- Life assurance scheme
- Employee discounts