Medical Secretary / Medical Administrator – GP Practice

Arcon Recruitment

  • Castlebar, Co Mayo
  • Permanent
  • Full-time
  • 2 months ago
We’re hiring a Medical Secretary / Medical Administrator to support our GP practice in Mayo Ireland. This front-line role involves managing patient appointments, medical records, repeat prescriptions, and referrals using clinical software like Socrates or Helix. If you’re experienced in healthcare administration and thrive in a fast-paced clinical setting, we’d love to hear from you.Key Responsibilities:
  • Manage front-desk operations in a busy Irish GP clinic, including greeting patients and answering phone calls.
  • Schedule and manage patient appointments using clinical systems such as Socrates or Helix Practice Manager.
  • Process repeat prescription requests and issue documentation as directed by GPs.
  • Maintain and update electronic patient records, ensuring accuracy and compliance with data protection.
  • Type and send medical correspondence including referral letters, reports, and follow-up notes.
  • Coordinate with hospitals, labs, pharmacies, and external healthcare providers as needed.
  • Handle incoming and outgoing correspondence including post and email.
  • Take patient payments and maintain accurate financial transaction records.
  • Ensure GDPR compliance and confidentiality of patient information at all times.
  • Support general medical administrative duties as part of the GP support team.
Key Requirements:
  • Previous experience as a Medical Secretary or Healthcare Administrator, preferably in a GP practice.
  • Proficiency in Irish GP practice software such as Socrates or Helix.
  • Excellent written and verbal communication skills.
  • Strong organisational and multitasking capabilities.
  • Ability to work independently and collaboratively within a clinical team.
  • Attention to detail and accuracy in medical documentation.
  • Strict adherence to patient confidentiality and GDPR regulations.
Desirable:
  • Formal qualification in medical administration or secretarial training.
  • Knowledge of Irish healthcare systems, HSE protocols, and PCRS processes.
  • Experience with insurance billing and medical invoicing.
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Arcon Recruitment