Installations Technician

• Organise your daily and weekly work schedule to ensure timely and efficient installations and repairs, aligning with client expectations and business goals.
• Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
• Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
• Expertly perform full broadband installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
• Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
• Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
• Consistently meet Circet's safety standards, proactively identifying and addressing potential risks in the field.
• Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
• Perform other tasks as assigned by management, demonstrating flexibility to adapt to changing business needs.

• Ability to excel in a very physically demanding role that requires regular pole/ladder climbing, working underground and manual handling of heavy weight in potentially adverse weather conditions.
• Full Clean Driving License (Manual).
• Strong customer-facing skills and ability to interpret customer requirements regardless of their technical knowledge.
• A telecoms background is preferred, but we will train technicians who are brand new to the industry with the right attitude, personality and transferrable skillset.
• Good base understanding of the importance of Health & Safety in engineering.

• As we are operating in an ever-changing environment it is essential, we maintain our place within the industry and as an Installer you will need to fully understand and champion these changes.
• Your input of new ideas and innovations will be an essential part of your role
• Challenge is not something we are afraid of, and we always aim to set the bar higher you must be highly self-motivated and always be willing to learn.
• You are required to devote sufficient time to reasonably and properly perform the roles and duties of Installer and to perform your duties in an efficient, trustworthy and business-like manner.
• The normal hours of work are 40 hours per week Monday to Friday, including Saturdays.

• Company Pension
• Yearly Bonuses
• Bonus Annual Leave Scheme
• Death in Service
• Promotional Opportunities

Circet