Receptionist (Full Time)Gleneagle, proudly certified as a Great Place to Work, is recruiting a Receptionist to join our Front Office team. As the first point of contact, you'll play a vital role in creating a warm and welcoming experience for our guests - setting the tone for their entire stay.Our hotel features 287 bedrooms, 30 self-catering apartments, nightly live entertainment, extensive leisure facilities, bars, restaurants, and conferencing and banqueting spaces. Our diverse guests include families, business visitors, tour groups, and those attending events at the Gleneagle Arena or Gleneagle Club.About the roleThe RoleManage smooth guest check-ins and check-outs with a warm, authentic, and knowledgeable approach.Handle all guest queries professionally, providing information on in-house facilities, local attractions, and points of interest.Ensure accurate guest billing and accounts, presenting them clearly at departure.Collaborate closely with all hotel departments to provide seamless guest service.Follow all departmental operational procedures and standards.The Ideal CandidatePrevious reception experience in a 3*, 4*, or 5* hotel.Warm, positive personality with a genuine passion for guest care.Strong team player who can also work independently and use initiative when required.Great attention to detail and pride in delivering excellent service.About the companyThe Gleneagle Hotel Group is a premier hospitality and entertainment destination headquartered in Killarney, Co. Kerry. We combine exceptional hotel experiences with top-tier event, leisure, and conference services.Our portfolio includes the iconic Gleneagle Hotel, the versatile Gleneagle Arena, Gleneagle Conferences & Events, and The Maritime Hotel, beautifully situated overlooking Bantry Harbour.From luxurious stays to world-class entertainment, we are committed to delivering outstanding guest experiences. Our success is built on a foundation of community values, operational excellence, and a deep passion for creating memorable moments.Required Criteria
Previous reception experience in a 3*, 4*, or 5* hotel
Desired Criteria
Great attention to detail and pride in delivering excellent service