Information Officer - CE Scheme - St Vincent De Paul MW
St Vincent De Paul MW
Limerick
Permanent
Full-time
1 month ago
Based in Ozanam house, we are currently recruiting for an Information Officer/ Receptionist. The information Officer is a point of contact for service users and members to the society who contact the society by telephone, email, letter or in person who are seeking assistance/ information. Duties include: General reception and administrative duties. Dealing with all telephone calls for assistance in a timely manner and adequately recording all data/information on data on the database for onward submission to volunteers. Assisting those in need: Complete assistance requests by taking as much information as possible and inputting same in CRM Data Protection: Ensure the recording, storage and distribution of client information is in accordance with SVP data protection policy. CRM Database Management: Responsible for ensuring the accuracy and completeness of data held on the CRM - including the correct assigning of clients to the correct conferences Skills required: • Ability to work on own initiative or part of a team • Excellent communication (Written and verbal) and interpersonal skills • Proficient in IT - MS Word, Excel , Internet & Email • Ability to be flexible in approach • Ability to maintain confidentiality Please contact Roisin.morris@svp.ie for any queries.