Mixologist - Polly'sOverviewThe Mixologist at The Ross Hotel is responsible for creating and serving high-quality beverages that enhance the guest experience. As an expert in craft cocktails and beverage presentation, the Mixologist will ensure that guests receive innovative and expertly crafted drinks, while maintaining the highest standards of service and cleanliness. This role also involves managing the bar inventory, assisting with training junior team members, and maintaining a welcoming atmosphere at the bar.About the roleKey ResponsibilitiesPrepare and serve a variety of cocktails, mocktails, and beverages in accordance with hotel standards.Develop new and creative cocktails to offer guests unique and high-quality drink options.Ensure the efficient operation of the bar, including organising ingredients, glassware, and tools, and maintaining the overall cleanliness of the bar area.Create a welcoming and interactive experience for guests, providing excellent customer service and recommending drinks based on guests' preferences.Monitor and maintain the bar's inventory, ensuring that all ingredients, garnishes, and supplies are well-stocked and fresh.To show/develop awareness of changing business levels and trends, and expected busy and quiet times.Ensure that all drinks are made according to recipe specifications, with consistent quality and presentation.Provide guidance and training to junior bar staff, ensuring they understand the techniques and standards for cocktail preparation and customer service.Maintain knowledge of current beverage trends, including emerging cocktail styles, spirits, and techniques.Ensure compliance with health and safety regulations, including safe alcohol service practices and sanitation standards.Assist in the promotion of the bar and special drink offers, enhancing guest satisfaction and hotel revenue.Take part in regular stock-taking and assist with ordering bar supplies as required.Handle customer inquiries and complaints with professionalism and resolve any issues promptly.Promote a positive and professional environment, collaborating effectively with other hotel departments to ensure guest satisfaction.To be available for end of shift cashiering, in the absence of a manager or supervisor.Working HoursAs per the schedule provided, including evenings, weekends, and public holidays. Flexibility is required to accommodate the needs of the business and guest preferences.Working ConditionsThe role involves standing for extended periods and the physical demands of mixing and serving drinks, as well as maintaining cleanliness in the bar area. Shifts may include evenings, weekends, and public holidaysAbout the companyLocated in the heart of Killarney, just moments from Killarney National Park, The Ross is a bold, boutique hotel known for its character, style and vibrant energy. Playful interiors, luxurious touches and a buzzing food and drink scene, we've built a reputation as a place where personality is celebrated and memorable moments are made.We are a team of creative, passionate and welcoming people who take pride in delivering exceptional guest experiences. Whether it's through warm, genuine service, beautifully presented dishes, or an atmosphere that encourages guests to relax and enjoy themselves, everything we do is driven by pride and personalityRequired CriteriaDesired CriteriaSkills you'll need