Receptionist
The K Club
- Straffan, Co Kildare
- Permanent
- Full-time
- To be responsible for all calls, both internal and external in a professional and efficient manner
- To deal with guests and members requests in a timely manner
- To deal with all check-ins in a professional and courteous manner and to ensure the guest is helped with any information they may require during their stay
- To liaise with other departments regarding billing procedures, reservations and all other requests when appropriate
- To familiarise yourself with all groups, conferences and meetings in the Resort on a daily basis
- To ensure all daily reports are completed before the appointed time
- To ensure the oncoming receptionist is fully up to date with the status of the business
- To ensure all receptionists are fully conversant with any ongoing promotions and procedures at Reception
- To take responsibility for the banking and float whilst on duty and to ensure all is in order before passing over to the next shift
- To liaise with Senior Managers with regard to guest queries or problems and to pass on any useful information about the guest
- To promote a positive working atmosphere at all times
- To ensure that the main lobby area, are kept clean and tidy and to keep newspapers, ashtrays and matches in the areas appointed
- To assist our guests, with respect to transport, luggage in a courteous, professional manner
- To provide transport around the Resort for the guests.
- Will have previous experience in a similar role demonstrating a keen interest
- Will posses excellent communication and organisational skills
- Will be flexible in their working hours
- Own transport is an advantage
- The K Club is certified as a Great Place to Work
- Staff transport to and from work outside public transport hours within the local area
- Ongoing investment in your personal development with access to internal and external training programmes
- Fantastic opportunities to progress your career
- Monthly recognition programme
- Employee Assistance Programme
- Social events
- Uniform
- Meals while on duty
- Discounts on stays at the resort and on Food & Beverage for you and your family and friends
- Life Assurance