Bartender- Portmarnock Hotel & Golf Links
- Portmarnock, Co Dublin
- Permanent
- Full-time
- Greet and acknowledge the guest according to company standards in a timely, friendly and efficient manner.
- Interact with the customers and establish a rapport with guests to build loyal and satisfied customers.
- Assess customers' needs and preferences and make recommendations.
- Ability to sell or influence others for up selling and suggestive selling.
- Keep the bar counter and work area neat and clean at all times.
- Provide guidance to guests about the resort, dining options and general information.
- Determine whether a customer has consumed too much alcohol and if required, refuse any further in a polite way.
- Always respond to guest requests in a timely, friendly and efficient manner.
- Take beverage orders and serving them to guest in a timely manner.
- Check guests for proper identification and serve alcoholic beverages to guests in accordance with Irish Law.
- Demonstrate a thorough knowledge of food and beverage products, menus and promotions.
- Knowledge of Allergen Information.
- Properly open and pour wine at the tableside.
- Able to upsell all promotion available in the outlet.
- Maintain liquor inventory and consumption.
- Prepare inventory requisitions as needed to replenish supplies.
- Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
- Accurate handling of payments from guests and ensuring all sales are recorded in Micros.
- Knowledge of Portmarnock Policies including cash handling procedures, processing debit and credit cards, processing gift certificates and vouchers.
- Clearing tables and preparing for service by polishing cutlery, glassware and crockery.
- Complete closing duties, including storing all reusable goods, cleaning all equipment and areas.
- Always take responsibility for ensuring a positive guest experience.
- To ensure a very good relationship between The Jameson Bar, Kitchen, Front Office and other outlets.
- Perform any other assigned reasonable duties and responsibilities as assigned or requested by Manager or Assistant Manager.
- Attend meetings.
- Attend Portmarnock Hotel & Golf Links Training.
- Maintain a professional image at all times.
- Adhere to grooming and appearance standards consistently.
- Manage your time effectively and efficiently.
- Previous serving experience essential.
- Have sound knowledge of spirits, beer, wine, cocktails and coffee.
- Should have excellent communication skills.
- Flexibility to work longer hours as per business demands.
- Be courteous, professional and provide efficient service.
- 20 days holiday per annum
- Flexible schedule
- Free Parking whilst on shift
- Free Meal on Duty
- Gym Access
- Free Golf
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- Employee & Immediate Family Assistance Programme
- Referral Bonus starting at £125 for Part time and £250 for Full time
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- ½ price lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- X3 complimentary nights stays to use in the UK, Ireland or North America