Concierge Assistant

The K Club

Straffan, Co Kildare
Permanent
Full-time

30 days ago

The K Club is a truly captivating leisure destination tucked away in lush Irish countryside – yet on Dublin’s doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.We’re a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. We’re certified as a Great Place to Work by our very own employees. That’s because our hardworking team members feel listened to, encouraged and appreciated.If this sounds like the place where you could begin the next exciting chapter in your career, let’s talk.Here’s how you’ll bring the K Club’s trailblazing vision to life:

To meet and greet all guests of The K Club in a friendly and courteous manner from their first moment of arrival in the front car park of the hotel and throughout their entire visit.
To assist any guests or potential guests, with respect to transport, luggage, on and offsite restaurant bookings, recommendations for the local area and all other reasonable requests in a courteous and friendly manner.
To read all daily reports including daily list of events and arrival and departure lists. This provides a basic knowledge of all K Club guests and their requiremen
To ensure that all luggage is tagged immediately on entry to the hotel. Liaise with the reception team to place luggage into the right room in a timely and efficient manner.
To room guests and provide a full orientation of all hotel amenities during this process and follow immediately with guest luggage.
To promote a positive working atmosphere at all times
To participate fully in training provided by the company

How we see you:

Will have previous experience in a similar role in a Hotel
Will possess excellent communication and customer relation skills
Will have fluency in English, both oral and written
Will have the ability to learn quickly and work in a fast paced environment
Will be flexible in their working hours

What's on offer?

The K Club is certified as a Great Place to Work
A monthly service charge payment
Ongoing investment in your personal development with access to internal and external training programmes
Fantastic opportunities to progress your career
Monthly recognition programme
Employee Assistance Programme
Social events
Uniform and dry cleaning
Hot meals while on duty
Discounts on stays at the resort and on Food & Beverage for you and your family and friends
Life Assurance

Click to apply.Data RetentionPlease note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.Kind regards,The Human Resources TeamThe K Club

The K Club

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