Sales Associate

• Job purpose

• To support the store management in meeting or exceeding store sales target
• To work with the store management to achieve brand standard in customer service and selling, product presentation and merchandising

• Position in the organisation

• Reports directly to: Store manager
• In his absence, replaces: Sales Associate

• Result fields

• Initiate contact with the customer in the store and help the customer feel welcome.
• Ensure all cash handling is accurate, while facilitating a superior checkout experience

• Drive the selling efforts and customer relationships by providing exceptional customer service and selling techniques.
• Assess the needs of the customer and provide the appropriate level of service and product expertise.
• Use effective communication skills to build and maintain customer relationships

• Ensuring all visual standards are followed, daily restock is completed and adequate size runs are represented per brand standards.
• Manage back of house operations and share in the cleaning duties of the store where required.
• You will be responsible for assisting in other store functions as needed.

• If necessary, performs other work when asked.

• Authority

• Communication

• Job requirements

• Must have or be pursuing a High School diploma or GED.
• Previous retail experience preferred.

• Excellent skills needed in communication (written & oral), teamwork, flexibility, pro-activeness, stress resistance.
• Physical requirements include twisting, bending, reaching, climbing a ladder and standing for extended periods of time.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to perform basic math functions.
• General knowledge of OT products is preferred.

The Bicester Collection