Field service engineer

Hartley People

Waterford
Permanent
Full-time

2 months ago
Apply easily

Hartley People Recruitment are currently recruiting an enthusiastic and energetic Field service engineer based in Waterford for our client.Responsibilities:

Troubleshoot PC-related issues and provide effective solutions.
Build, configure, and troubleshoot PC and laptop applications and hardware components.
Coordinate warranty repairs with relevant hardware vendors.
Perform ad-hoc deployment and on-site installation of workstation hardware and software.
Manage workstation asset recovery and maintenance, including spare parts inventory.
Ensure incidents and requests are completed within SLA in a fast-paced environment.
Maintain daily ticket updates and accurate reporting.
Provide support for meeting room environments and video conferencing setups.
Assist with support for printers, scanners, and other peripherals.
Offer assistance with mobile devices, including iPads and iPhones.
Provide support for Apple MAC devices.
Perform end-user data backup and restoration as needed.
Continuously learn and share new skills through independent research, formal training, and industry events.

Desired Qualities:

Interest in learning new skills and staying abreast of changing technologies.
Ability to collaborate effectively with others to find optimal solutions.
Precision and attention to detail in all tasks.
Excellent interpersonal and written communication skills.
Capability to work independently and stay self-motivated.
Commitment to ensuring 100% client satisfaction.
Possession of a full clean Irish driver’s license.

Skills & Competencies:

Excellent administration, communication, and organizational skills.
Client-centric approach to problem-solving.
Strong time management and conflict resolution abilities.
Proficiency in Microsoft applications and general computer literacy.
Analytical mindset and strong problem-solving skills.
Experience with ticket administration to ensure accurate SLA reporting.

Credentials and Experience:

Technical certifications such as CompTIA A+ (901, 902), CompTIA N, Microsoft, Cisco, etc.
Minimum of 2 years of experience in Windows system administration.
Minimum of 2 years of experience in network/server administration with troubleshooting skills.
Experience with server and client operating system/software installation and management.
Proficiency in PC, printer, and server hardware.
Familiarity with Fortinet firewalls.
Minimum of 2 years’ experience in LAN/WAN environments with network services maintenance and security administration.
Working knowledge of wireless technologies.

For immediate consideration please email your CV to darren@hartleypeople.com in response to this job posting or call Darren at 051-878813Hartley People Recruitment works to the highest ethical standards within our industry, and we value the trust that you place in us when you send your CV. We can provide a full consultation in confidence, and we guarantee that your CV will not be sent to any of our clients without your prior consent.Hartley People also recruit for similar roles such as Software Developers, Computer Network Architects, IT Support Specialists, IT Project Engineers, Information Security Analysts, System Administrators, Information Technology Analyst, IT Technician, QA Tester, Computer Programmer, Network Engineer, UX Designer, Data Scientist, IT director, Cloud System Engineer, Help Desk Technician#JobsInWaterford #RecruitmentAgencyWaterford #HartleyPeople #OurTalentIsFindingYours #Flexiforce #ItsWorkYourWay #ITJobs

Hartley People