About the RoleOur client is a well-established organisation operating across Ireland, with a strong reputation for delivering high-quality services and maintaining long-term customer relationships. Their success is built on a team of dedicated professionals who are committed to excellence, collaboration, and continuous improvement.The organisation places a strong focus on innovation and employee development, creating an environment where individuals are encouraged to grow their skills and contribute to the ongoing success of the business.Due to continued growth, an exciting opportunity has arisen for an experienced Credit Manager to join the team.This role is responsible for managing the company's credit function. The successful candidate will oversee credit line decisions and act as the direct line manager for the credit team. Using a professional and proactive approach, you will provide clear guidance and support to your team, encouraging productivity and ensuring that targets and deadlines are consistently achieved.You will also analyse complex debtor ledgers, identify key issues, and provide insight using strong analytical and numerical skills. The position requires close collaboration with commercial teams including sales and pricing departments, so the ability to build strong working relationships is essential.The ideal candidate will be:A strong leader with previous credit and people management experienceSelf-motivated and results drivenEager to continuously develop their knowledge and skillsIf you are ready to take on a new challenge, we would love to hear from you.Key ResponsibilitiesLead and manage the credit teamEnsure adequate training, coaching, and development opportunities are providedMaintain credit, collections, and customer accounts to the highest standards and in line with agreed service levelsEffectively handle customer queries and escalationsAgree and manage customer payment plansLiaise with debt collection agencies and legal representatives where requiredSupport colleagues across the business as operational needs arisePrepare weekly, monthly, and quarterly reportsRepresent the organisation in relevant industry forums and meetings where requiredReview customer accounts regularly with credit controllers and sales managementKey AccountabilitiesManagement of the debtors ledgerMaintain strong performance aligned with company KPIsAgree customer credit terms and limitsResolve customer queries efficientlyEnsure all customer records are accurately maintainedEnsure relevant financial transactions are processed dailyEnsure compliance with all relevant financial controls and regulationsRequirementsMinimum 5 years' credit control experienceMinimum 2 years' people management experienceStrong understanding of debtor ledger managementExcellent negotiation and communication skillsRelevant professional qualification is advantageousKnowledge of financial compliance frameworks is desirableFull Class B driver's licence and willingness to travel when required
