Claims Handler
Abrivia Recruitment View all jobs
- Dublin
- €35,000-45,000 per year
- Permanent
- Full-time
Location: North Dublin
Working Model: Hybrid (three days a week in the office)
Abrivia are currently recruiting for a Claims Handler to join our client within the insurance sector. This role offers the opportunity to manage a varied European claims portfolio while working closely with internal teams and external partners.The successful candidate will support the delivery of a high-quality claims service, ensuring accurate processing, strong data integrity, and effective liaison with third-party providers. This position is ideal for someone who enjoys a mix of analytical work, claims handling and cross-functional collaboration in a growing business.Your Role
- Manage a mix of European claims across several product areas, ensuring timely progression and accurate documentation.
- Liaise with brokers, adjusters, third-party claims handlers and internal departments to maintain strong communication and service standards.
- Review, validate and maintain claims data, including bordereaux received from external partners.
- Support ongoing improvements to claims processes, data quality and operational efficiency.
- Participate in audits of third-party handlers and assist in monitoring delegated claims activity.
- Contribute to system or workflow enhancements linked to claims operations.
- Provide general support to the wider claims and operations teams as required.
- APA qualified (CIP or further progress an advantage).
- Strong Excel skills, including formulas and data handling.
- Minimum two years’ experience in claims, financial services, or a similar operational role.
- Excellent communication and organisational skills, with strong attention to detail.
- Comfortable working with external partners and managing multiple tasks.
- Logical, motivated, and eager to learn, with a proactive approach to problem-solving.
- Additional European language skills are beneficial but not essential.