Client Services Manager

Morgan McKinley

  • Dublin
  • Contract
  • Full-time
  • 6 days ago
Our client, a leading organisation in the financial services sector, is seeking a Client Service Manager to join their team. This role offers the chance to manage high-profile clients, oversee the delivery of services across multiple functions, and build your career in a client-focused environment.With opportunities to work on a variety of projects, exposure to international stakeholders, and strong career development prospects, this is an excellent step for someone with client service experience in financial services.Responsibilities:
  • Act as the main point of contact for key clients, ensuring a high standard of service delivery.
  • Oversee day-to-day operations, coordinating with internal teams to meet agreed service levels.
  • Manage client queries and issues, escalating where necessary and ensuring timely resolution.
  • Support reporting, governance, and client review processes.
  • Contribute to process improvements, efficiency initiatives, and client projects.
  • Build strong relationships with both clients and internal stakeholders.
Requirements
  • Previous experience in a client-facing role within financial services.
  • Strong relationship management and communication skills.
  • Ability to manage multiple priorities and work to tight deadlines.
  • Solid organisational and problem-solving abilities.
  • A flexible, proactive approach with strong attention to detail.
  • Experience in operations or people management is an advantage.

Morgan McKinley