Facilities Project Manager

• Lead a multi-disciplined team to deliver all services under Project Management and Facilities Services.
• Ensure consistent delivery against the client agreement, including contractual obligations.
• Identify, present, and implement opportunities for growth and continuous improvement.
• Manage Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in line with budget forecasts.
• Prepare accurate revenue forecasts based on client commitments and present client monthly and quarterly business reviews.
• Manage, motivate, and develop internal teams, fostering inclusive and cohesive team environments across functions.
• Communicate effectively with stakeholders, including executive leadership, providing timely updates and reports.
• Co-create and oversee workplace readiness plans across work streams, aligned to phased project delivery.
• Partner with functional owners and teams to support readiness and deliverables.
• Oversee project management for day-to-day operations.
• Provide project coordination and programme oversight, ensuring each workstream is aligned and progressing.
• Identify, assess, and mitigate program-level risks while managing organizational changes to achieve outcomes.
• Track and monitor project progress, evaluating performance and driving accountability.
• Ensure each workstream owner defines tasks, timelines, milestones, and deliverables, and establish cadence meetings for progress tracking.
• Manage intersecting tasks across workstreams to ensure seamless delivery.
• Compile and distribute weekly updates, meeting notes, and communications to stakeholders.
• Support the implementation of global standards, best practices, and procedures.
• Manage smooth project closeout and transition to steady-state business operations.
• Provide change enablement and communication support, including London tower communications.
• Ensure Health & Safety procedures and practices are embedded and followed at all times.
• Be available for travel across EMEA as required.

• Strong business operator with excellent communication, negotiation, and influencing skills across all levels.
• Proven Customer Relationship Management (CRM) capabilities, with a commitment to high-quality delivery in a fast-paced environment.
• Demonstrated ability to build and maintain collaborative networks internally and externally, navigating complex client organisations.
• Strategic thinker with proven ability to develop and implement strategies and deliver on agreed targets.
• Strong prioritisation, problem-solving, and decision-making skills with an innovative approach.
• Deep knowledge of at least one core competency in facilities management, ideally Offices Services
• Strong commercial and financial awareness.
• Proficiency with Google Suite (Gmail, Sheets, Slides).
• Experience in leading multi-disciplined teams across regions or large-scale operations.
• Project/Programme Management Experience essential

Jones Lang LaSalle