Coimisiún na Meán Vision and MissionCoimisiún na Meán is Ireland's agency for developing and regulating a thriving, diverse, creative, safe and trusted media landscape. As the independent media regulator, Coimisiún na Meán is responsible for regulating broadcasters, video-on-demand providers and online platforms established in Ireland. Their wide-reaching remit also includes supporting and developing the Irish media sector.About This RoleRole PurposeIn the Platform Supervision division, Higher Executive Officers will manage people and projects internally, and coordinate with external stakeholders nationally and across the European Union. They will take part in supervisory activity, data gathering and explorations, investigations, and other work contributing to the mission of Coimisiún na Meán. The role will be a hybrid role combining home and office work, based at An Coimisiún's offices in One Shelbourne Building, Dublin 4.About the DivisionThe mission of the Platform Supervision and Investigations Division is to understand the services and operations of the organisations that Coimisiún na Meán regulates. This includes monitoring compliance with regulatory obligations, resolving issues on a voluntary basis when appropriate, and taking formal compliance action when warranted. The Division is made up of six teams; 4 devoted to the supervision of platforms, an investigations team and an operations team which will help determine regulatory strategy.Key ResponsibilitiesProject planning and administrationReviewing legislation and advice to transform codes and rules into working processesData and evidence gathering through proactive requestsReview and analysis of transparency reports, risk assessments, and other service provided dataReview and analysis of practices and behaviours of regulated entities across the marketAnalysis of recommender systems, organic and promoted content, and all associated review processesCollaboration with internal and external teams to develop, maintain, and update supervisory and investigative best practicesContribution to query and complaint handling processes and activitiesDevelopment of supervisory practices and recommendations to change or improve processesPeople Management, to include managing, hiring and developing a high performing teamIdentifying the skills and training requirements needed to ensure the organisation can deliver high quality and supervisory and investigative servicesMentoring and coaching team members to develop their potentialThe role will also include such other duties as may be reasonable and be assigned from time to time by the Senior Leadership TeamAbout YouExperience, Skills, Knowledge & QualificationsEssential CriteriaRelevant work experience (typically at least 3 years), including experience leading othersExperience in the technology or regulatory sectorStrong planning and organisational skills with the ability to prioritise effectively and manage a diverse and significant workload.Well-developed interpersonal skills, with the ability to build relationships with a wide range of stakeholders, and to demonstrate negotiation and influencing skillsAbility to work both independently and collaboratively within project teams.Excellent written communication skills across a variety of formats, including presentations, policy documents, correspondence, and reports.Understanding of technology firm practices in areas such as policy development and change, risk assessment and mitigation, content review, and monetisation business models.Future-focused, resilient, and able to approach challenges as learning opportunities.Commitment to respecting laws, rules, and due process as a framework for delivering positive social impact.Desirable CriteriaExperience with CRM tools and customer interaction processes.A recognised qualification/degree of at least Level 7 on the National Framework of Qualifications in a relevant discipline is desirable.Fluency in or working knowledge of the Irish languageApplication ProcessIf you are interested in applying for this position, please submit:A CV (max 2 pages) and a Cover letter/personal statement (max 1 page) outlining why you believe your skills, experience and values meet the requirements of the position via https://landing.cpl.com/cnam/careers.htmlAppointment to this role is subject to the candidate's eligibility to work in Ireland. All positions require candidates to live in the Republic of Ireland or Northern Ireland.Candidates who engage in canvassing will be disqualified and excluded from the processLate applications or applications not received through the correct channel, as indicated above, will not be considered.For queries related to the application or selection process related to this role, please contactReasonable AccommodationsReasonable accommodations will be provided, if required, during the recruitment process. To discuss and request reasonable accommodations in confidence please contact Angeline McKiernan atClosing Date: 3pm, 15th September 2025
