Proposition and Retention Manager Marketing Dublin 1, Hybrid
- Northside Dublin
- Permanent
- Full-time
- Own and deliver base management strategy, campaigns, and lifecycle communications
- Develop propositions informed by customer insight and market trends
- Drive retention, reduce churn, and increase customer lifetime value
- Lead cross-functional go-to-market planning and execution
- Optimise customer journeys and drive improvements to the in-life experience
- Act as the voice of the customer in pricing and proposition decisions
- Track KPIs and campaign performance, using insights to inform future activity
- 3-5 years' experience in proposition, product, or commercial roles - within telecoms, mobile, or a subscription-based business
- Working knowledge of the competitive landscape across telecoms is critical for this role
- Strong understanding of base management, CRM, and customer lifecycle marketing
- Demonstrated experience managing multi-channel campaigns (EDM, digital, social, etc.)
- Data-driven mindset and passion for customer experience
- Excellent project and stakeholder management skills
- Comfortable working in a fast-paced, cross-functional environment
You'll join a dynamic, customer-led team within a respected national brand, and gain exposure to high-impact commercial work in a fast-evolving sector.
A competitive package and a wide range of benefits are on offer, including discretionary annual bonus schemes, flexible working, and a city-centre location.