IT Support Engineer

Dublin
Permanent
Full-time

20 days ago

Job DescriptionI'm working with a client in Dublin looking to hire an IT Support Engineer to join their team. Reporting to the IT manager, the IT Support Engineer will be involved in managing the demanding IT needs of a multinational technology SAAS company. The successful candidate will join the team that natures and cares for the network and cloud infrastructure as well as providing Cloud IT administration support for our engineering teams and worldwide offices.This role offers the right candidate an excellent opportunity to broaden their technical skills (both Cloud and On-Prem Infrastructure) and make an active contribution in a multinational company.Skills required:

In-depth knowledge of Microsoft technologies including Active Directory, Windows OS, Exchange Server and SQL Server.
Sound technical knowledge of IT security, networking protocols (TCP/IP), software and hardware devices, firewall and VPN configuration, remote access, backups, content filtering, malware and virus protection.
Strong technical knowledge of Microsoft Cloud Technologies including Azure, Entra ID, Intune, Office 365, Defender, Sharepoint and Teams.
Strong analytical and problem-solving skills.
Ability to think and work independently with minimal supervision.
Excellent oral and written communication skills.
Ability to prioritise work correctly and assertively, manage a range of different concurrent issues and handle user enquiries efficiently.
Some experience of Linux systems, databases and firewalls would be a definite advantage.
Experience working within an Azure DevOps environment, including automation experience with configuration management tools would be a definite advantage, but not essential.
Experience working within and supporting a SAAS company would be a definite advantage, but not essential.
Willingness to learn recent technologies, adapt to change and share knowledge with others in your team.

Requirements:

3-6 years' experience although exceptional candidates with less experience will be considered.
Third-level degree or equivalent experience.

Mason Alexander

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