Home Care Supervisor Cork
Comfort Homecare View all jobs
- Cork
- €34,000 per year
- Permanent
- Full-time
- 40 hours per week
- Rotational weekend schedule
- Enhanced bank holiday rates
- Company fuel card
- Comprehensive training with ongoing support for professional development from the Home Care Manager and HR team
- Career progression opportunities within Comfort Homecare
- All required technology (laptop, phone, etc.) provided.
- Report directly to the Home Care Manager
- Conduct spot checks with Healthcare Assistants in the community
- Complete client reviews to assess ongoing care quality
- Keep all healthcare staff informed of company policies, procedures, and updates
- Carry out client assessments and maintain records on the company IT system
- Act as the primary liaison between the company, clients, and their families
- Ensure all client home files are maintained in proper order
- Coordinate staff shadowing arrangements with the Home Care Manager/Scheduling Team, ensuring Health & Safety compliance
- Provide emergency cover and rapid response for new care packages and hospital discharges
- Monitor and evaluate care quality, reporting concerns to the Home Care Manager
- Support care team development and training
- Collect journal notes from clients' homes
- Deliver care plans, log sheets, gloves, and PPE to client homes as needed
- Assist with Healthcare Assistant recruitment alongside the Home Care Manager and HR department
- Update online system documentation including reviews and spot checks
- Develop weekly work plans with the Home Care Manager
- Create systematic spot check schedules for healthcare staff
- Manage filing and documentation
- Provide scheduling support to coordinators during emergencies
- Attend weekly team check-ins as required
- Participate in weekly meetings with the Home Care Manager
- Support regional growth initiatives in conjunction with the Home Care Manager
- Liaison with weekend scheduler
- Carer spot checks and appraisals
- Category B sign-offs
- Shadow call sign-offs
- Carer introductions to new clients
- Client reviews and reassessments
- Emergency care calls to cover staff absenteeism
- Weekly time management planning
- Relevant health or social care background
- Full QQI Level 6 Major Award in Healthcare Support or equivalent qualification
- Excellent verbal and written communication abilities
- Valid full clean driving licence with access to a vehicle
- Availability for a 5-out-of-7-day weekly schedule
- Outstanding interpersonal skills with an empathetic approach
- Proficient IT skills, particularly Microsoft Office
- Strong organisational capabilities and efficient time management