Spa & Wellness Receptionist
- Maynooth, Co Kildare
- Permanent
- Full-time
- Excellent people skills.
- Passion, energy, enthusiasm.
- A good understanding of hotel operation.
- Excellent communication skills with excellent spoken & written English.
- Previous experience in a similar role is essential.
- Knowledge of booking and POS system a strong advantage.
- Shift work and flexibility is required in this position – applicants must be available for 6am -2pm or 2-10pm rosters including mid-week and weekends.
- Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/ departure.
- To anticipate guests needs whenever possible in order to enhance quality of service and exceed clients expectations.
- To assist in positively promoting service / products within the Resort and maximize every sales opportunity.
- Be aware of Resort promotions or special activities.
- Continually aim to improve our guests experience, ensure our highest levels of customer satisfaction.
- To be part of Accor’s large global hospitality network.
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Learning and development opportunities.
- Refer a friend bonus €250.
- Employee Assistance Programme.
- Strong team focus and team atmosphere.
- Meals and uniform are provided.
- Free parking.
- Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
- Training is provided both on-the-job and through organised training seminars with both internal and external trainers.