Banqueting & Events Assistant Manager
Dromoland Castle View all jobs
- Newmarket on Fergus, Co Clare
- Permanent
- Full-time
- Oversee the end-to-end planning and execution of all weddings, conferences, private events, and banquets.
- Provide hands-on leadership during event delivery, ensuring flawless coordination across departments.
- Lead daily operations of the Banqueting & Events department with the support of senior leadership.
- Maintain all event spaces, furnishings, and equipment to impeccable five-star standards.
- Collaborate closely with Food & Beverage, Culinary, Sales, Front Office, and Accommodation teams to ensure seamless guest experiences.
- Act as the senior operational lead for all wedding and celebratory functions.
- Ensure clear communication and alignment between Sales, Wedding Coordinators, Operations, and Culinary teams.
- Deliver personalised, anticipatory service that enhances each couple’s and client’s vision.
- Uphold the highest standards of presentation, timing, and guest engagement throughout each event.
- Inspire and mentor a high-performing team across Weddings, Banqueting Operations, Sales Support, and Event Coordination.
- Foster a culture rooted in respect, accountability, and service excellence.
- Support recruitment, onboarding, and continuous training in line with luxury and Forbes standards.
- Drive SOP adherence while encouraging innovation and professional growth.
- Lead by example in delivering intuitive, personalised hospitality.
- Monitor guest feedback and implement improvements with urgency and care.
- Ensure all service interactions demonstrate grace under pressure, warmth, and attention to detail — hallmarks of a Forbes-level experience.
- Review and refine operational systems and procedures to enhance efficiency and guest satisfaction.
- Analyse industry trends to evolve event offerings and maintain competitive positioning.
- Partner with culinary leadership to develop bespoke menus and creative event concepts.
- Ensure all legal, health, safety, and compliance standards are rigorously upheld.
- Relevant third-level qualification in Hospitality, Event Management, or a related field.
- Minimum 2 years’ experience in a similar Banqueting, Events, Wedding Coordination, or F&B Management role within a luxury or high-volume environment.
- Strong operational leadership with a hands-on, solution-focused approach.
- Proven experience managing large-scale weddings and multi-faceted events.
- A guest-first mindset with a passion for curating exceptional, memorable experiences.
- Outstanding attention to detail, presentation, and communication skills.
- Strong commercial awareness and understanding of evolving event and hospitality trends.
- Competitive salary (commensurate with experience).
- Pension Scheme.
- Sick Pay Scheme.
- Free Leisure Centre Access.
- Free meals whilst on duty.
- Free Parking On Site.
- Wellness / wellbeing programme.
- Discounted rates across the Dromoland Resort & Estate.
- Opportunities for ongoing training and development.