
Head of Credit Control
- Co Laois
- Permanent
- Full-time
- Extensive experience in Credit Control management with a proven track record of leading teams.
- Strong understanding of credit risk management, credit insurance, and financial reporting.
- Hands-on experience with ERP tools such as Codas and credit control tools like Tesorio.
- Excellent analytical, negotiation, and problem-solving skills.
- Strong stakeholder management and leadership abilities.
- Proficient in budgeting, forecasting, and policy development.
- Experience in process improvement, automation, and system implementation.
- Monitor, approve and review credit terms for new and existing accounts.
- Manage the Credit Insurance relationship.
- Negotiate new customer terms and conditions, including deposits, securities, and insurance cover.
- Develop and maintain the Provision policy.
- Approve monthly or weekly bad debt write-off requests.
- Review and manage the Refund Request Policy and oversee refund processing.
- Design and implement team KPIs to drive efficiency and effectiveness.
- Provide weekly and monthly performance reports.
- Conduct unallocated cash reviews and implement strategies to reduce outstanding amounts.
- Act as the primary escalation point for all stakeholder concerns.