Customer Support Specialist, Remote Role

Morgan McKinley

  • Dublin
  • Contract
  • Full-time
  • 10 hours ago
Customer Support Specialist , Remote Role (Regional Applicants Only)Are you passionate about helping others and committed to delivering outstanding service? We're seeking a Customer Support Specialist to join our growing, customer-focused team in a fully remote position available exclusively to candidates living outside of Munster.Please Note: This role is open only to applicants based outside of Munster due to operational and logistical considerations.Why This Role Could Be Perfect for YouIf you enjoy fast-paced environments, love building genuine client connections, and take pride in providing high-quality support all while working remotely this could be a great fit. You'll join a collaborative team that values your voice and supports your professional growth.Your Day-to-Day Responsibilities
  • Deliver friendly, professional, and solution-driven support to a diverse client base
  • Coordinate with internal teams to resolve customer queries efficiently
  • Maintain accurate and up-to-date client records across internal systems
  • Ensure all communication and data handling aligns with GDPR standards
  • Stay current on internal processes and engage in regular training
  • Provide consistently excellent customer experiences in every interaction
What We're Looking For
  • Strong written and verbal communication skills
  • Exceptional attention to detail and accuracy
  • A natural problem-solver with a customer-first approach
  • Ability to build solid working relationships both internally and externally
  • Motivated, team-oriented, and eager to learn
  • Calm and efficient under pressure, with solid multitasking abilities
What You'll Receive
  • 100% remote working model (for candidates based outside of Munster)
  • Private medical insurance
  • Access to wellness and fitness programmes
  • Employee Assistance Programme (EAP)
If you're based outside of Munster and excited to grow your customer support career with a company that champions innovation, flexibility, and development we'd love to hear from you.Apply now and be part of a team where your work truly makes a difference no commute needed!

Morgan McKinley