Store Manager

• Achieve fuel and non-fuel sales and profit targets
• Maximising sales through well-merchandised shops
• Provide a high level of customer service
• Ensure you and the team abide by all company policies and procedures
• Manage stock and cash control procedures, investigate and report when variances occur
• Ensure compliance with health & safety and dangerous substances
• Being creative and innovative by studying and implementing advertising, sales promotion, and display plans.
• To meet KPI’s and targets given by management.
• To motivate all staff to ensure the best service to our customers.
• Managing all controllable costs to keep operations profitable.
• Managing the budgets and revenue for the store.
• Developing and collating weekly reports.
• Maintaining store staff by recruiting, selecting, and training new staff, in conjunction with the HR department.
• Providing ongoing training to improve the knowledge base of the staff and utilising cross-training methods to maintain productivity when employees are absent.
• Using the company's rostering system to schedule and assign employees
• Maintaining store staff job results by coaching, counselling, and motivating staff.
• Updating colleagues on business performance, new initiatives, and other pertinent issues.
• Organising special promotions, displays and events.
• Dealing with customer queries and complaints as per the company policies.
• Maintaining the overall image of the store, ensuring customers are safe and comfortable.
• Contributing to team effort by accomplishing related results as needed.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
• Maintaining operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedures.
• Ensuring that standards for quality, Customer Service and Health and Safety are met.
• Protecting employees and customers by providing a safe and clean store environment

• IT Literate with excellent communication skills.
• People skills with the ability to lead and motivate a team
• The ability to work in high-pressure situations.
• Ability to read and understand sales data
• Excellent organisational and time management skills.
• Self-motivated and enthusiastic with a high level of confidence.
• A strong work ethic.
• Ability to display professionalism and reliability.
• Previous retail Managerial experience is required

• Whilst previous experience is essential, full training will be provided.
• Competitive salary
• Bonus based on the achievement of KPIs
• Pension
• Employee Fuel Card Offering At Employee Rates
• Cycle To Work Scheme
• Maternity and Paternity benefits
• Company Phone and Laptop
• Access to the company discount app
• Access to the company's online learning platform

FRS Recruitment