Client Care Supervisor - Wicklow

Wicklow
Contract
Full-time

1 month ago

Join Comfort Keepers, Ireland’s leading homecare provider as Client Care Supervisor to lead our dedicated team of home support workers, dedicated to delivering high-quality, compassionate care to our clients.We are seeking a motivated and experienced Client Care Supervisor to lead our dedicated team of home support workers in your own dedicated geographic region in Wicklow. In this role, you will be responsible for ensuring the highest standards of client care and support, fostering a positive and collaborative environment, and overseeing the day-to-day operations of client services.What we can offer you

Work/Life Balance - up to 37.5 hours/week*
Monday - Friday 8.30am - 5.00pm*
Competitive Salary - Up to €29,500 DOE (for full time)
Fixed-Term Contract
Fuel Card
Mobile Phone
Career progression opportunities
Annual Leave Increment with Long term service
Employee Assistance Programme which offers free advice and counselling service to employees and their immediate families

*Core working hours for the role are Monday to Friday, 08.30 - 17.00. To be successful in this role it may be necessary to work some evenings and weekends and to facilitate reviews and supervision visits.Key Responsibilities:

Supervise and support a team of caregivers, ensuring compliance with care plans and service standards.
Conduct regular assessments and evaluations of client needs and satisfaction.
Coordinate scheduling and allocate resources effectively to meet client requirements.
Maintain accurate records and documentation related to client care and staff performance.
Serve as a liaison between clients, families, and healthcare professionals to ensure comprehensive care.
Address any issues or concerns promptly, fostering a culture of open communication and feedback.

The ideal candidate:

Be QQI level 5 (major award) qualified in a Healthcare related field and Level 6 certified
Have a relevant health or social care background
Have a caring and empathetic nature
Experience within homecare/healthcare desirable
Have an experience in service reviews, spot checks, care plans, assessments etc.
Must have a full clean driving licence and own car.

APPLY NOW & Join us in making a difference in the lives of our clients! If you are passionate about providing exceptional care and have the skills to lead a dedicated team, we want to hear from you!Comfort Keepers in an employer of equal opportunities. We celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive. So, if you are great at what you do and share our values, we want to hear from you.

Comfort Keepers

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