Client Care Co-Ordinator - Galway

Oranmore, Co Galway
Permanent
Full-time

1 month ago

Join an expanding team with a growing Company.12 months working with One Touch scheduling programmeBased in Oranmore, Co. Galway Monday to FridayQUALIFICATIONS:♦12 months One Touch Experience♦ Office AdministrationA Client Care Coordinator ensures clients receive high-quality care by coordinating services, managing schedules, and communicating effectively with clients, care teams, and healthcare professionals. They also maintain accurate records, handle inquiries, and may assist with administrative tasks.Here's a more detailed breakdown of typical duties:Key Responsibilities:

Scheduling and Coordination:

Managing client care schedules, ensuring appropriate coverage, and adjusting schedules as needed.

Communication:

Acting as a liaison between clients, their families, care team members, and healthcare professionals.

Client Support:

Addressing client inquiries, concerns, and requests, and providing support and guidance.

Record Keeping:

Maintaining accurate and up-to-date client records, documentation, and care plans.

Quality Assurance:

Monitoring client care delivery and ensuring the highest standards of care are maintained.

Administrative Tasks:

Assisting with data entry, filing, report generation, and other administrative duties as required.Skills and Experience:

Communication and Interpersonal Skills:

Excellent ability to communicate effectively with diverse individuals, both verbally and in writing.

Organisational Skills:

Strong ability to manage multiple tasks, prioritise workload, and maintain accurate records.

Problem-Solving:

Ability to assess situations, identify problems, and implement effective solutions.

Computer Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.

Healthcare Experience:

Prior experience in a healthcare setting or working with individuals in need of care is often preferred.CH2

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