Business Development Manager - Intermediated Personal Lines

RSA Insurance

Southside Dublin Dundrum, Co Dublin
Permanent
Full-time

9 days ago

Join RSA and make a difference every day.Whether you are just beginning your career or looking to take the next progressive step in your journey, RSA Insurance is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.With offices in Belfast, Galway, and Dublin, we have embraced hybrid work empowering our people to work flexibly and to suit their individual needs, which enables them to deliver great service to the customers we look after every day. Our Dublin office is also home to our sister-company RSA Insurance.At RSA and 123.ie we empower our customers to make a difference in their lives. And the same goes for our employees. We are proud to have 32 different nationalities represented in our workforce. Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $21 billion of total annual premiums.We want you to thrive and grow with us – and we’ll give you all the tools, flexibility and learning opportunities you need to do it.And, if you bring your best, then we promise to give you, our best.Culture and CommunityRSA is a purpose-driven business – our purpose is to ‘help people, businesses, and society prosper in good times, and be resilient in bad times’.We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do.We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.Our stats don’t lie… in our annual engagement survey87% of our people celebrate the diversity in their teams and the wider company90% of our people feel safe to speak up and share if they’ve made a mistake91% of our people feel valued and respected by leadership89% of our people are benefiting and thriving through our hybrid working modelBusiness Development Manager - Intermediated Personal LinesThis is an exciting opportunity for an experienced Business Development Manager to lead and grow strategic partnerships within our Intermediated and Affinity personal lines business. In this role, you will manage key partner relationships to maximise performance and drive profitable revenue growth across multiple metrics including sales, margin, Net Promoter Score (NPS) and employee engagement.You will be responsible for developing, agreeing and most importantly, executing robust 1–3-year account plans tailored to each partner’s unique needs and growth potential. Your ability to build strong trusted relationships at senior levels within partner organisations will be critical to your success.Working cross-functionally with internal teams including Finance, Marketing, Sales, Operations, Claims and Underwriting – you will ensure seamless delivery of market leading propositions that drive sustained performance and customer value.In addition to managing existing partnerships, you will identify, develop and secure new business opportunities that align with our growth strategy.As a senior member of the Distribution team, you will also contribute to the broader distribution strategy, governance, and execution, helping shape the future direction of the business.Key Responsibilities:

Drive Profitable Growth: Take primary ownership for growing profitable RSA business with your assigned partners by maximising renewal retention and creating new business opportunities – including cross-sell, up-sell and the development of additional revenue streams aligned with the partnership’s objectives.
Strategic Account Planning: Develop, agree and maintain comprehensive annual account plans for each partner, aligned to RSA’s sales strategy and growth targets.
Governance and Stakeholder Engagement: Establish and lead robust governance frameworks including monthly stakeholder reviews and weekly trading-level engagements. Develop a deep understanding of each partner’s strategy, culture, customer base, key decision makers and business drivers, while ensuing they are equally well-informed about RSA’s value proposition.
Account Delivery Leadership: Oversee the successful execution of account plans by coordinating efforts across internal RSA teams to ensure delivery against agreed service levels and performance outcomes.
Sales Pipeline Management: Maintain a clear and active pipeline with each partner to ensure RSA achieves annual sales targets and strategic growth objectives.
New Business Development: Lead the identification, planning and acquisition of new partnership opportunities to expand RSA’s Affinity portfolio in line with the wider distribution and sales strategy.
Team Development & Coaching: Actively manage, mentor and support account managers and junior team members, fostering a high-performance culture and supporting their personal and professional growth.
Continuous Improvement: Invest in your own development by continually advancing your sales capabilities, market understanding and application of best practices- leveraging RSA’s investment in your training to deliver exceptional outcomes.
Compliance and Excellence Standards: Adhere to RSA’s standards of sales excellence, best practice processes and operational effectiveness, as well as all applicable legal, regulatory and group compliance requests.

Requirements:

Accredited Product Advisor (APA) or Certified Insurance Practitioner (CIP), Accredited
Strong communication and stakeholder management skills
Proven track record of delivering against sales targets and managing broker portfolios
Experience in developing account plans, conducting broker reviews and broker training
Strong business development mindset with the ability to identify growth opportunities, cross sell and drive broker engagement
Structured thinker, comfortable interpreting data to identify trends, issues and opportunities.
Capable of managing multiple accounts and prioritising effectively to meet deadlines and targets

Regulatory Requirements:

This role is subject to the Fitness and Probity Standards (“The Standards”), issued under Section 50 of the Central Bank Reform Act 2010 and any subsequent amendments. The role holder must ensure they are fully aware of the Standards and in a position to fully comply with them at all times.
This role falls within scope of the Minimum Competency Code (MCC) and requires the jobholder to have attained or be working towards the status of ‘Qualified Person’ in the relevant function(s) e.g. personal lines, commercial lines and claims, or have attained a Statement of Grandfathered Status in the relevant function(s). A New Entrant working towards the status of ‘Qualified Person’ must be supervised by a Qualified Person or a Grandfathered Person. The status of ‘Qualified Person’ can be achieved through attaining the qualification of Certified Insurance Practitioner (CIP), Accredited Product Advisor (APA), or Associate or Fellow of the Chartered Insurance Institute (ACII or FCII). The jobholder must also comply with all CPD requirements as outlined in the MCC.
Maintain CIP accreditation status by completion of CPD requirements.

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.

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