About the role Assistant General Services Manager Location: Limerick, Ireland Salary: €65,000 per annum + Sodexo Benefits Contract Type: Full-time, Permanent About the Role We are seeking an experienced and proactive Assistant General Services Manager to support the delivery of world-class Integrated Facilities Management (IFM) services at a leading pharmaceutical site in Limerick. This is a key operational leadership role, working closely with the General Services Manager to ensure excellence across technical, catering, and cleaning service lines while driving continuous improvement and client satisfaction. Key Responsibilities Lead, support, and develop onsite teams to deliver high-quality facilities services in line with SLAs and KPIs. Act as the point of escalation for day-to-day operational issues across technical, catering, and cleaning teams. Manage performance, compliance, and financial outcomes in collaboration with the General Services Manager. Build strong working relationships with clients, contractors, and internal stakeholders to ensure seamless service delivery. Support strategic initiatives to drive business growth, transformation, and innovation across the site. Ensure all operations meet statutory, safety, and quality standards. Conduct site audits, manage corrective actions, and maintain a culture of safety and accountability. Support the management of vendor performance and compliance with company and client procedures. About You Proven experience in facilities or operations management, ideally within a high-performing or regulated environment such as pharma. Strong leadership and communication skills with the ability to engage and influence at all levels. Experience managing diverse teams and multiple service lines. Working knowledge of CAFM systems (Global Maximo preferred) and ISO55001 (Asset Management). Degree-level qualification (Building Engineering Services, Business Management, or related discipline) or equivalent experience. Strong commercial awareness and budget management capability. A collaborative and resilient leader, comfortable managing change in a fast-paced environment. Desirable Knowledge of Sodexo systems and processes. Health and safety qualification. Experience in GMP environments and/or technical services. Lean Six Sigma or project management experience.
