Line Manager - Oranmore
Tesco View all jobs
- Oranmore, Co Galway
- Permanent
- Full-time
- Lead and coach your team to deliver the best Shopping Trip for customers by ensuring great service, standards and availability
- Deliver all key performance indicators for your departments
- Lead a team, making decisions every day that support them to do their jobs
- Deliver the training plan, ensuring all colleagues receive quality training, are validated to do their job and have an up to date training card
- Ensure all the processes; routines and systems for your departments are completed accurately and at the right time
- Plan every seasonal, trade driving and promotional activities to achieve maximum sales, impact and presentation
- Responsible for all safe and legal routines for my departments, ensuring plans are in place to address any identified issues
- Ensure that colleagues understand the importance of the “what” and the “how”, have objectives, regular reviews, career discussions and a live PDP
- Provide regular coaching and feedback across the store, improving the skills of your team
- Coach my team, giving them the confidence to call out behavioural issues and improve the shopping trip for customers
- Creates an environment that encourages innovation and personal growth
- Role models a culture where customers love to shop and colleagues love to work
- Always put the customer first and consider them in everything you do.
- Get to know your customers and serve them with pride.
- Help to ensure products and services are available for customers at all times.
- Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
- Keep the shop floor and back areas clean and tidy at all times.
- Using the training you receive, follow department routines and processes.
- Follow all company policies and adhere to Health and Safety routines.
- Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.
- Must have previous management experience
- For the ‘Line Manager’ role you have a demonstrated track record of:
- Being passionate about delivering the right way for customers and colleagues
- Being adaptable and agile in your thinking
- Delivering key objectives in a fast paced environment
- Being the ‘Go To’ person for all queries for your department
- Shaping and influencing at the most senior level
- Previous Retail Experience preferred
- You make time to build strong relationships with colleagues inside and outside of my store. I work collaboratively with my team to deliver results
- You are warm and welcoming in every interaction with colleagues and customers – putting people at the heart of everything that I do. I take time to see hear and recognise others. Colleagues see me being myself, sharing my passion and enthusiasm
- You use energy and resilience to keep momentum going when working in challenging environments. I make tough decisions when there is no right answer, staying true to my personal values
- Your colleagues see me doing the right things when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me
- You encourage others to think differently, providing an environment where creativity and new ideas are welcomed. I am keen to help deliver new initiatives, providing feedback on how they could be further improved
- A humble leader who lives the Tesco’s values