Dutch Telesales Agent

Dundalk, Co Louth
Permanent
Full-time

6 days ago

Job Description:Job Title: Contact Centre - Telesales AgentRequired Language: DutchReport to: Contact Centre SupervisorLocation: Dundalk, Co Louth, IrelandAbout National Pen:At National Pen we strive to be the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.With a workforce from over 30 different countries with 19 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.Overview of Role:We are seeking people who are hardworking, motivated, driven and of course fun! As the Contact Centre Sales Agent you will be required to sell a range of National Pen product to existing customers through outbound telephone calling. No cold calling required. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships.What you will do:

Calling existing customers and generating increased sales
Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets
Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products
Verifying the order and customer details on-line
Achieve weekly individual sales targets
Attend weekly team catch up meetings
Maintain up-to-date knowledge of our products and processes
Receive on-going training, support and coaching from your supervisor

Any other duties/projects as directed by Senior Management

What we give you: (If there's something important to you that's not on this list, talk to us! :)

Attractive relocation package
Excellent salary - great work is rewarded!
Paid holidays
First day induction
Two weeks paid training
Continuous coaching and mentoring
Career development program
Free parking for your car and bike!
Subsidized canteen
No Weekend and No Shift work
Staff discount
Discounted gym membership
Vouchers
Orientation Assistance including Accommodation assistance, revenue, bank account set up
Multicultural environment
Sports and Social club
Weekly payroll
Fun events for employees, friends, and family!
Amazing employee referral program so you can bring your friends

What we need from you:

Fluent in the required language
Minimum of 1 year experience in sales, building relationships with key decision makers
Passionate about delivering customer service and managing customer expectations
Excellent communication and negotiation skills
Have the ability to maintain professionalism under pressure
An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
Excellent PC skills essential
Highly organised with a strong attention to detail
Self-motivated and goal oriented
Be a team player
Good English

National Pen

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