
Account Development Manager
- Dublin
- Permanent
- Full-time
- You are someone with a deep burning desire to succeed despite obstacles that may present themselves. A strategic thinker, you will continue to develop new ways to make contact with key decision makers at pharmaceutical and biotech companies, both large and small. You are an expert at building and cultivating relationships. Persistent and tenacious, you are also keenly aware of when to pull back and wait patiently for the right time. You are a hunter, always looking for new clients and most importantly, you are a team player who will add a sense of humor, experience and enthusiasm to our inside sales team.
- Increase market awareness, sales and profitability by increasing the number of new Requests for Proposals (RFPs)
- Works closely with account directors and engagement partners to create a plan to enhance new account penetration, face-to-face meetings and RFPs.
- Calls new and existing accounts and schedules face-to-face meetings for the business development team.
- Regular client follow-up to build meaningful relationships.
- Maintains and manages Salesforce database (SF.com) with all sales activity.
- Generates reports to highlight increases in RFPs, face-to-face meetings and new account penetration.
- Researches accounts and identifies new opportunities for ICON.
- Provides frequent updates to the business development team on activity and conversations with clients.
- Generates client interest for potential webinars, industry meetings and audio conferences.
- Reviews metrics on a weekly or monthly basis to assess productivity.
- Attends internal business development calls and meetings to discuss new opportunities and the overall sales pipeline.
- Works with the business development team to prepare for client meetings.
- Develops a sales methodology and strategy for increasing new account penetration.
- Learns messaging around ICON’s differentiators and is able to effectively communicate them to clients.
- Ability to lead calls and participate in client-facing meetings.
- Leads various campaign efforts that Account Development team supports.
- Executes against a specific account plan; routinely sets and achieves quarterly objectives.
- Proficiency in French (business level)
- Undergraduate degree or its international equivalent from an accredited institution required or equivalent experience
- Inside sales experience or related experience that requires the employee to communicate with potential clients
- Strong verbal and written communication skills
- Must be familiar with maintaining and managing a customer relationship database
- Good time management skills
- Must be able to demonstrate persistence
- Preferable 1-2 years of CRO experience