Customer Service Advisor – German Market

Abrivia

  • Dublin
  • €32,500 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Position: Customer Service Advisor – German Market

Location: Dublin, Ireland

Salary: €32,500 Inc 30% Shift Premium Bonus & Benefits. Salary increments to €43,500 within 5 years. Relocation will be provided too.

Type: Permanent

Hours of Work: 5 days over 7 (including evenings, nights & weekends)

EXCELLENT OPPORTUNITY FOR GERMAN SPEAKERS TO JOIN A REPUTABLE ORGANISATION OFFERING ATTRACTIVE SALARY PACKAGES

Our client is a well-known company global financial services company who are seeking to employ a Customer Service Officer to join their team based in Dublin. This is an excellent opportunity for German Speakers to grow within a company and develop your international career. You will be responsible for providing excellent quality service to clients & customers, along with providing interdepartmental support, delivering high quality service.

Responsibilities of the Role:
  • Ensure that excellent quality service is delivered, ensuring all correspondence is dealt with in a timely manner in accordance to targets
  • Be committed to learn and develop extensive product knowledge in order to provide correct and timely information to clients and customers
  • Assist the in house teams with their administration and caseload as required
  • Multitasking on your daily workload ensuring follow up on your individual caseload
  • Responsible for providing excellent customer service ensuring retention of clients and customer satisfaction
  • Shift work: you must be flexible to your approach to working different rotations, including evenings and weekends, you will receive 30% allowance in addition to your base salary.
Requirements for the Role:
  • Full fluency in English and German both verbal and written.
  • Previous experience in a customer focused role (office environment).
  • Strong communication skills (verbal and written).
  • Ability to work under pressure in a fast paced environment
  • Excellent multitasking and time keeping skills
If you are interested in this vacancy please contact Emily Mason on 01 531 3730 or apply via the link below.

Abrivia

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