Global Shares - Contract Specialist

• Project manage all new and renewal client contract agreements to accelerate the contracting process, while ensuring risks are managed
• Collect approvals for non-standard terms in agreements, and partner with the Legal department and other stakeholders using the “Escalation and Approval matrix”
• Add approvals to the tracking system e.g., JIRA, and follow up with approvers
• Check and track the status of Client Risk Evaluations (CRE) and follow up on outstanding items
• Serve as a key partner to Sales and Legal teams through drafting, supporting client negotiation and executing on new and existing client legal agreements
• Proactively partner internally to close contracts and bring business on board in a timely manner to maximize revenues without exposing the business to unacceptable risk
• Review client-drafted agreements and work with Legal and Business heads to resolve complex issues therein
• Attend client meetings & calls as required to assist with contractual negotiations
• Support sales and other internal teams with contractual documentation inquiries
• Ensure that the appropriate legal agreement contracting process is followed and final documentation is properly filed into system with all internal stakeholder signoffs.
• Manage successful & accurate negotiation of appropriate documentation with the client.
• Produce a guide of contracting procedures and reference materials to support the contract specialist role

• Run a dashboard of all in-flight contracts and actively push to facilitate next steps and completion
• Build metrics to ensure process improvement is tracked and reported weekly, monthly and quarterly metrics by region
• Responsible for MIS reporting for senior management including data collation, production and analysis
• Engage in design, testing and release of an automated internal contract management tool and a workflow from end to end
• Own a clause library and templates and be accountable for data integrity
• Produce a prioritization report, monitoring capacity of the specialist and effectively manage stakeholders/clients' expectation

• Work on projects impacting contracts (repapering, contract updates, contract reviews etc.) as needed to plan and carry out details necessary to complete the project
• Support ad-hoc business and regulatory initiatives
• Partner with colleagues in US, EMEA and APAC locations with a view to align and follow the standard procedures
• Educate various stakeholders on the content of agreement materials and business impacts

• BA or higher education degree
• Experience in negotiation and awareness of client contracting agreements is a plus
• Highly articulate and able to convey contractual positions in a client-friendly way. Requires strong written and verbal communication skills
• Strong ability to partner with stakeholders across the business to achieve effective solutions.
• Excellent facilitation and meeting management skills, being able to discuss complex/technical concepts
• Strong analytics, organizational skills and extremely high level of attention to detail are critical to the success of this function
• Must be able to work independently within a team environment, and demonstrate flexibility and ability to adjust quickly to the changing demands of the business and team
• Technically proficient with standard office computer applications, specifically Excel, Word, MS Project, Power Point. Spreadsheet skills and analysis critical
• Effective time management and ability to balance multiple projects simultaneously and work well in a deadline orientated environment
• Mindset of continuous process improvement and risk control
• Strong problem-solving skills, ability to think of multiple alternatives/angles and identification of pros/cons
• Professional presence to liaise with a wide variety of clients and internal stakeholders

JPMorgan Chase