
IT Analyst / Sr Analyst, SAP Transportation Management
- Cork
- Permanent
- Full-time
- Manage and participate in day-to-day operations, enhancements, and projects. This includes understanding business impact and evaluating/recommending technical options.
- Perform configuration/development activities as required to implement technical solutions.
- Collaborate with third party providers to deliver technical solutions.
- Interact and collaborate with global and local Business Partners as appropriate, in order to better understand the business and its priorities and represent their requirements within SAP.
- Partner with the business in assessing and defining requirements and drive the development of business cases and system solutions.
- Identify and ensure delivery of knowledge transfer needs between IT and our business partners.
- Promote and deliver process improvements to drive business process optimization.
- Partner and manage third party providers to accomplish delivery of day-to-day operations, incidents, system enhancements and projects. This includes service level management, resource evaluations, escalations of system issues and oversight of the change management processes.
- Work directly with business to research, troubleshoot, and lead resolution for issues.
- Effectively prioritize and escalate issues.
- Continuously improve the operations of the SAP SCM team
- Responsible for delivering solutions on time, on budget and in a quality and compliant manner.
- Bachelor’s degree in computer science, Management Information Systems, or related field
- 2+ years of Development, configuration, and/or support experience in SAP Transportation Management Module
- Strong learning agility
- Have strong self-management skills and ability to work in ambiguity
- Demonstrated ability to work in a dynamic, evolving environment
- Manage and prioritize competing activities
- Translate business requirements into technical terms, and vice versa.
- Ability to manage and collaborate with multiple customer groups
- Pharmaceutical or healthcare industry experience
- Position is in Cork, Ireland
- Travel may be required in the future up to 20% of the time
- This is a global role with flexibility required