Great National Hotels & Resorts is unique in providing a proven range of supports for independent hotels throughout the UK and Ireland and is the largest independent hotel management and marketing services provider in this market. Our clients range from urban centre locations to rural resorts with our services singularly focused on creating certainty and adding value.With a successful reputation for results driven management and marketing solutions, we now invite applicants for the role of Online Distribution Systems Administrator to join our Head Office team in Ennis, Co Clare.Your duties will include but not be limited to assisting the Systems & Support Manager and other Heads of Departments as follows:· Assist and contribute in the product development of the company’s own software – Revanista.· To assist with the alignment of Revanista’s software development with the business strategy.· Trouble shoot and investigate any systems errors or data discrepancies as needed.· Carry out tests and checks of systems as directed to ensure all is working correctly and in the most efficient way for both the company and the hotel.· Creation of rates & rooms on all distribution platforms – both OTAs and Booking Engine as required.· Creating linkage between all hotel systems – PMS, channel manager and distribution platform.· Content management - update all necessary sites with each hotel’s current details including descriptions/graphics, photography, hotel content and facilities and implement/update new requests when requested by hotels.· Set up hotels on new channels/sites.· Assist Systems & Support Manager in the on-boarding of new hotels in implementing agreed changes.· Implement OTA and Own Website promotional and marketing campaigns as needed.· Building and maintaining excellent business relationships with all distribution providers.· Constantly improving productivity through maximizing hotel's presence and implementing best practices.· Working closely with other members of the extended team on assignments and projects in an environment of constant improvement.· Ensuring Online Distribution team have all relevant and up to date information on all aspects required to carry out their duties in a timely and efficient manner.· Providing support to colleagues and clients on the systems we use.· Commitment to continuous development.· Provide training to colleagues and clients on existing systems.· Completing other administrative work as required.Requirements· Knowledge of the Hotel Industry is required.· Knowledge of OTA extranets and channel managers is desirable.· Strong analytical skills required.· Logical and efficient thinking and strong attention to detail.· Must be fluent in written and spoken English.· Good understanding of math.· Experience working with Microsoft office is required and any experience with Computer Software is advantageous.· Excellent written and verbal communication skills.· Excellent organizational and time management skills.· Ability to work in a fast-paced environment· Candidate must be approachable and possess a friendly and helpful manner.
