Complex Claims Handler
Allianz
- Dublin
- Permanent
- Full-time
- Handling large loss and complex claims, predominantly within the Personal Injury space
- Proactive management of a portfolio of claims while demonstrating exceptional customer service at all times, to both internal & external customers
- Claims Relationship Management responsibilities
- Manage and prioritise daily work flow to ensure customer charters are met
- Deal with claims in adherence to regulatory requirements
- Register new claims
- Interpret and establish policy cover
- Evaluate liability through investigation and the instruction of external resources
- Evaluate Allianz's potential financial exposure on an ongoing basis
- Instruct and liaise with the relevant service providers
- Identify instances of potential fraud; escalating cases to the SIU team where appropriate
- Negotiate settlement of claims directly with claimants and/or solicitors
- Attend Court for trials, settlement negotiations and other consultations where required
- Develop and maintain effective relationships with external contact
- Support claims team administration
- 5 years of experience in claims handling
- Prior liability personal injury claims handling experience
- CIP, Dip CII, Grandfathered as per the Minimum Competency Code issued by the Financial Regulator or ACII qualification
- Experience with Circuit Court litigation
- Previous experience in managing client relationships.
- Third level qualification
- Exposure to areas within claims such as liability, damage, motor, property or marine claims would be an advantage
- Strong business acumen
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.