OverviewTo support the Management team to maximise all sales and profit opportunities for the Store or Concession, consistently deliveringexcellent levels of service & standards.· To deliver sales above agreed Targets and Key Performance Indicators (KPI)· To consistently demonstrate Delivering the Dune Experience & the Core Values· To exhibit the behaviours of a Dune Brand Ambassador· To comply with all company Policies & Procedures· To support the Management Team by completing tasks relating to the daily running of the store as directedResponsibilitiesDelivering Results and Compliance· To maximise every single sales opportunity every day of the week· To ensure all your KPI targets are met including Sales, Conversion, Multichannel, Service, Stock Loss & Odds· To ensure you are compliant with all relevant Dune and Host Policies & Procedures (including Health & Safety, Till Management,Security, Stock Management, & WoW)Service and Sales Presentation· To go Above & Beyond to deliver excellent service and exceed our customers’ expectations· To represent the brand by maintaining a high standard of personal presentation (whilst also being aware of / abiding by any HostStore dress code) and professional behaviour· To ensure that you consistently demonstrate Delivering the Dune Experience and the Core ValuesTeamwork· To continually aim to develop yourself, asking your Management team for support and guidance where needed· To attend staff meetings and training events to help with your development· To build good working relationships with your colleagues and Management TeamCommunication· To maintain good relations and morale through effective communication and abiding with all procedures· To complete any other duties as reasonably requested by the company to ensure the continuous development of the business.These tasks could include cleaning, administration, stockroom work, and leaving the store for short periods of time to runerrandsQualificationsESSENTIAL· Target driven· Demonstrates the Dune Core Values· Passionate about exceeding customer service expectations· Excellent communicator· Displays a passion for fashion & high level of personal presentationDESIRED· Sales experience gained within a fashion brand· Local knowledge of customer & competitors· Desire to progress
