Bar Supervisor
- Galway
- Permanent
- Full-time
- Supervise the bar team, providing guidance, training, and support to ensure high standards of service.
- Greet and welcome guests, ensuring their needs are anticipated and met with excellent customer service.
- Maintain a friendly, courteous, and professional demeanor at all times.
- Prepare and serve drinks and cocktails to the highest standard with personality and flair.
- Assist in developing and enhancing the beverage offerings within the hotel.
- Ensure the bar service area is clean and tidy during and after service.
- Go beyond the general level of service expected to enhance guest satisfaction and sales.
- Maintain the front and back of house areas to a very high standard of presentation.
- Attend to tables, ensuring guests receive prompt and attentive service.
- Oversee barista duties and ensure high-quality coffee service.
- Previous experience in a supervisory role within a bar or hospitality environment desired.
- Ability to lead and motivate a team, with strong organizational and communication skills.
- Exceptional customer service skills with a passion for delivering a memorable guest experience.
- Knowledge of mixology, spirits, wine, and craft beers.
- Strong problem-solving abilities and the capacity to handle difficult situations with ease and professionalism.
- Availability to work various shifts, including evenings, weekends, and holidays.
- Competence in barista work and coffee preparation.
- High standards of cleanliness and presentation.
- Strong sales and upselling skills to enhance guest experience and revenue.
- Free access to the Leisure Club
- Employee Assistance Programme
- Parking
- Meals on Duty
- Discounts throughout the hotel
- Employee Referral Programme
- Bike to Work scheme