Position Type : Full timeType Of Hire : Experienced (relevant combo of work and education)Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the roleThis role is responsible for eliciting, analyzing, documenting, and validating business and user requirements for processes, policies, and information systems, with a focus on BillingPlatform. You will translate business needs into clear functional specifications that ensure solutions meet end‑user and business requirements.What You Will Be Doing:Define system scope and objectives through research, analysis, and understanding of business systems and industry requirementsAnalyze and document business needs, processes, metrics, strategies, objectives, and drivers, identifying opportunities for improvement and re‑engineeringTranslate business and user requirements into detailed system and functional specificationsAssess system interactions and the impact of changes on users and internal/external stakeholdersInfluence business partners and service providers on priorities, solution approaches, and vendor or hardware/software selectionAnalyze industry, technology, and marketplace trends, vendor products, and best practicesEvaluate solution options, including cost/benefit and ROI analysisDesign or modify complex information systems aligned to business needs and industry standardsDevelop and execute test plans and test cases; conduct system, integration, readiness, and acceptance testing using client dataValidate changes to ensure application integrity and no adverse downstream impact; report and review test resultsTrain internal teams and external clients on new systems, changes, or procedures (one‑to‑one or classroom)Provide guidance, mentoring, and quality review for less experienced business systems analystsConsider broader business implications of applying technology within the current environmentPerform other related duties as requiredWhat You Will Bring:Preferred experience with BillingPlatform Billing and/or Revenue RecognitionRequired knowledge of leading billing, CRM, or ERP platforms (e.g., Zuora, Aria, Salesforce, Oracle)Knowledge of the financial services industryStrong understanding of end‑to‑end SDLC methodologies (waterfall, iterative, and modern approaches)Expertise in requirements definition and solution design using model‑driven tools (process models, use cases, conceptual models)Excellent analytical, problem‑solving, decision‑making, and time‑management skillsStrong written and verbal communication skills across technical and non‑technical audiences, including executive levelProven ability to influence, persuade, and collaborate effectivelyStrong customer service mindset with focus on internal and external client satisfactionProactive, resourceful, and collaborative approach, with willingness to share knowledge and expertiseAbility to estimate effort for project components and deliver work successfullyWhat We Offer you:A multifaceted role with high responsibility and broad career opportunitiesA modern, international work environment with a dedicated teamExtensive professional development and education opportunitiesCompetitive salary and benefitsCareer development tools, resources, and progression opportunitiesThe opportunity to work on some of the most relevant challenges in financial services and technologyPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass
