CPE and Automation Engineer

Virgin Media

  • Ireland
  • Permanent
  • Full-time
  • 2 months ago
CPE and Automation Engineer, Dublin, Virgin Media IrelandAbout Virgin Media:Virgin Media is the leading connected entertainment cable and broadcast business in Ireland. Every day we deliver connections that really matter for thousands of people, with multi award-winning services including superfast broadband, TV, mobile and home phone. Our Virgin Media Business division provides the fastest broadband speeds and connectivity solutions for entrepreneurs, businesses and the public sector.Virgin Media Television, our broadcast division, is Ireland’s number one commercial public service broadcaster offering three free-to-air channels: Virgin Media One, Virgin Media Two, Virgin Media Three, as well as the Virgin Media Player. We are a significant investor in home produced content, including news, current affairs and drama, as well as offering the best in international programming. Virgin Media More, a platform exclusive channel for Virgin TV customers, offers the very best of first look premium content, including ground-breaking Irish and International drama, documentaries & sport. Our advertising sales agency, Virgin Media Solutions, creates unique, innovative campaigns for our business and for third party clients across the UK and Ireland.Virgin Media is part of Liberty Global, one of the world’s leading converged video, broadband and communications companies with operations in seven European countries. Liberty Global is a founding member of the European Green Digital Coalition and is included in the prestigious Dow Jones Sustainability World Index. Following the challenges brought about the global pandemic, the power of connectivity to deliver positive, meaningful change to people’s lives has never been clearer. Our inclusion in these prestigious indices for the ninth year running attests to our long-standing commitment to the importance of sustainability and ensuring that we are strong corporate citizens as well as responsible stewards of the environment across the markets in which we operate.For further information please visit:About the Role:Reporting to the CPE Engineering Manager this role within the CPE Engineering team is focussed on delivering best in market broadband access CPE and BB products to VM IE customers. The person will be experienced, motivated, energetic and results driven. Main responsibilities will be to lead the test management/execution, test automation and operational support of broadband access CPE devices within VM IE network. Increasing the level of automation and reducing manual test execution coverage while also maintaining lab environment setup will be key in this role. We are seeking a CPE & Automation Engineer with strong expertise in Python scripting and test automation using Robot Framework or similar. This role will focus on developing, executing, and maintaining automated test cases for CPE (Customer Premises Equipment) firmware and software. The ideal candidate should have a solid understanding of networking, be able to debug automation platforms, and contribute to CI/CD test pipelines.Specific Duties & Tasks:Engineer with responsibility for testing and integration of hardware and software CPE solutions across fixed access technologies (Cable, FTTH, XGS-PON) on Virgin Media Ireland network.Serve as a subject matter expert for Broadband CPE technologies and automation frameworks. Speak as a representative for the CPE Engineering team in dealings with various stakeholders.Black box testing and approval of CPE devices and supported firmware in delivery of VM broadband product portfolioFunctional and regression testing within Agile cadence software release cyclesManual and automated execution of test cases across CPE platform.Triaging of new issues/bugs and tracking of existing issues.Participate in weekly standup/web meetings to report progress on testing and bug tracking and verificationSupporting customer trial issue investigation/resolution in respect of CPE platform. Act as a Tier3 escalation point for production CPE faults and issues.SME with overall responsibility within the CPE team for test automation delivery including:Automation Development & Debugging:
  • Design, develop, and maintain test automation frameworks using Robot Framework and Python.
  • Write and execute automated test cases for CPE firmware, networking protocols, and system integration testing.
  • Debug automation platform issues, troubleshoot test failures, and enhance automation stability.
Test Case Development & Execution:
  • Develop end-to-end test cases for CPE devices (Wi-Fi routers, modems, gateways).
  • Ensure full test coverage across regression, functional, and performance testing.
  • Work closely with development teams to improve test case efficiency and coverage.
Scripting & CI/CD Integration:
  • Create and optimise Python scripts for test automation, data parsing, and system monitoring.
  • Integrate test automation with CI/CD pipelines (Jenkins, GitLab CI) to enable continuous testing.
  • Maintain test logs, reports, and dashboards for test execution tracking.
Debugging & Issue Resolution:
  • Investigate test failures, firmware issues, and automation script bugs.
  • Work closely with vendor, LG and test teams to resolve issues efficiently.
  • Enhance logging, debugging tools, and automation efficiency.
Collaboration & Documentation:
  • Document test strategies, automation processes, and debugging techniques.
  • Provide technical guidance to junior engineers and contribute to automation best practices.
  • Work with cross-functional teams to improve CPE test automation and quality standards.
Skills & Expertise:Relevant third level qualification in an Engineering /Telecoms related discipline, or an equivalent combination of training and experienceA minimum 3 years’ experience within technical telecoms environment with exposure to test automation platforms.Knowledge and hands-on experience with protocols such as IPv4, IPv6, DS-Lite, L2VPN, RIP, SIP, erouter, TR-069, SNMP, Wi-Fi, Mesh. Scripting (Python, etc.) experience is a plus.The Person:First-class problem-solving skills who gets to the heart of the matterThe ability to communicate effectively and efficiently with the business while ascertaining the key impact/detail behind the issue/requestA team player who can lead by example and inspire others on a daily basisFlexible approach to work, ability to work in a fast-paced environment and embrace changeA methodical approach to both daily tasks and project workExplores opportunities by being resourceful and self-motivatingVirgin Media is an equal opportunities employer. Having a diverse workforce is critical to the success of our businessJoin and you’ll be part of the Virgin Media family. You can trust us to do the right thing by you. We’re a great place to work and we offer impressive benefits too. Get ready for a generous holiday allowance, birthday day off, contributory pension, healthcare and discounts on our fantastic mobile broadband and cable.

Virgin Media