Clinical Administration Support Assistant - WPEP Scheme - EPT CLINIC
EPT CLINIC
Co Kilkenny
Permanent
Full-time
16 days ago
Applicants should supply suitable character references and be prepared to complete a Garda vetting application form. The EPT Clinic is a dynamic, family - systemic, best-practice, inter-disciplinary private child and family health service based in Kilkenny, Ireland. The Clinic aim to support the wellbeing, development, and learning of children aged 0-18 and their families. This is a fabulous opportunity to join a positive, collaborative and friendly work environment. Each candidate for and any person holding the office must be of good character and be prepared to complete a Garda vetting application form. The participant will be trained in and assist with the following to support clinical administration staff: • Provide office support, answer queries, answer the telephone, transfer calls, record messages, schedule appointments and process payments. • Meet and greet all visitors in a friendly and welcoming manner. • Promote and maintain a customer focused environment. • Maintain own knowledge of relevant employer policies, procedures, guidelines and practices, to perform the role effectively • Assist Clinical team in preparing for upcoming appointments • Demonstrates a commitment to providing a quality service e.g. pays close and accurate attention to detail in their work • Engage in informal child play/supervision as appropriate and as requested This is a training and work experience opportunity; no prior experience in this role is necessary. Training will be provided to support your placement.Role Description This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. Formal Training: GDPR fundamentals Children First training Engaging with children and young people Informal Training: IT skills - word, excel, teams Telephone Skills Customer Service Communication